| Price from | £30/mo | $125/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 4 |
| Spec score · Restaurant Marketing Software | 8.6 (#3) | 7.5 (#17) |
| Founded | 2003 | 2000 |
| Headquarters | Airship lists its Sheffield office at 16 South Street, Park Hill, Sheffield, S2 5QX. | Fishbowl lists an Alexandria office at 2000 Duke Street, Suite 300, Alexandria, Virginia, and a Chicago office. |
| Integrations | Airship lists more than 80 technology integrations for connecting data from hospitality operations. | The Connections Marketplace brings data from point-of-sale, reservations, delivery, and online ordering systems into the GRM. |
| Product | Airship is a CRM and email marketing platform used solely by hospitality businesses. | Fishbowl describes its Guest Relationship Management platform as a restaurant-focused combination of customer data platform and CRM. |
| Segmentation | Teams can create dynamic customer segments based on visit behaviour, spend, engagement, loyalty activity, and guest preferences. | Smart segmentation creates audiences using purchase patterns, dining frequency, and loyalty tiers. |
| Support | Airship says customers can contact its support team by video call, telephone or email without a stated usage limit. | Fishbowl lists email and phone support, with general support hours Monday through Friday 9 AM–6 PM ET and Saturday–Sunday 9 AM–5 PM ET. |
