| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | — |
| Plans published | 9 | 2 |
| Spec score · Hospitality CRM Software | 8.6 (#5) | 7.6 (#17) |
| Company size | LinkedIn lists Airship's company size as 11–50 employees and its headquarters as Sheffield, South Yorkshire. | LinkedIn lists Loyalist as a privately held software-development company with 2–10 employees. |
| Integrations | Airship lists more than 80 technology integrations for connecting data from hospitality operations. | The integrations page lists 42 integrations across reservations, POS, events and catering, hotel PMS, reviews, membership and loyalty, payments, and analytics. |
| Product | Airship is a CRM and email marketing platform used solely by hospitality businesses. | Loyalist describes itself as an AI-powered CRM and marketing platform that combines guest and event data into a unified profile. |
| Public API | Airship publishes a REST API with connection guidance, an API reference, basic tutorials and integration accreditation tutorials. | No public API, SDK or developer documentation was located in the reviewed official materials. |
| Segmentation | Teams can create dynamic customer segments based on visit behaviour, spend, engagement, loyalty activity, and guest preferences. | Automatic tags and segments can identify behavior such as big spending, wine preference and event hosting. |
| Support | Airship says customers can contact its support team by video call, telephone or email without a stated usage limit. | The privacy policy links to a Loyalist Support Center and provides an email contact for privacy questions. |
| What it does | Airship is a CRM and marketing platform aimed at hospitality businesses, combining guest data, marketing activity and revenue performance. | Loyalist is an AI-powered hospitality CRM and marketing platform for restaurants, hotels, hospitality groups, clubs and retail operators. |
