Tech riderRev. 4 Oct 2026
- 1Runs onWeb
- 2CostsNot stated by the maker
- 3Reservation syncYes
- 4Guest messagingYes
- 5Loyalty programsNo
- 6Marketing automationYes
- 7Guest segmentationYes
6 lines stated Written from the maker's own pages: loyalist.com
Overview
Loyalist is ranked #9 of 27 in hospitality CRM software on Specifiction. It runs on Web.
Loyalist plans and pricing
All plansCompared on hospitality CRM software
- Reservation sync
- Yesloyalist.com
- Guest messaging
- Yesloyalist.com
- Loyalty programs
- Noloyalist.com
- Marketing automation
- Yesloyalist.com
- Guest segmentation
- Yesloyalist.com
Facts
- Product
- Loyalist describes itself as an AI-powered CRM and marketing platform that combines guest and event data into a unified profile.loyalist.com · 4 Oct 2026
- Guest profiles
- Profiles can combine guest visits, order history, communications, reviews, events and delivery orders across connected systems.loyalist.com · 4 Oct 2026
- Segmentation
- Loyalist automatically tags and segments guests based on behavior such as spending on wine.loyalist.com · 4 Oct 2026
- Marketing
- The platform supports behavior-based journeys and personalized email and SMS communication.loyalist.com · 4 Oct 2026
- Reviews
- Google, Yelp and TripAdvisor reviews can be brought into one inbox with AI-drafted replies.loyalist.com · 4 Oct 2026
- Reporting
- Loyalist offers custom guest reports to track guest behavior and spend before or after visits.loyalist.com · 4 Oct 2026
- Integrations
- The integrations page lists 42 integrations across reservations, POS, events and catering, hotel PMS, reviews, membership and loyalty, payments, and analytics.loyalist.com · 4 Oct 2026
- Examples of integrations
- Listed integrations include OpenTable, Resy, SevenRooms, Tock, Toast, Square, Lightspeed, Tripleseat, Google Reviews, Stripe and Shopify.loyalist.com · 4 Oct 2026
- Existing systems
- Loyalist says it connects to existing reservation, POS and review systems and does not replace the customer’s reservation system or POS.loyalist.com · 4 Oct 2026
- Intended users
- The product is described for restaurants, hotels, clubs and retail stores, and the company says it serves hospitality brands from single locations to groups with 50-plus locations.loyalist.com · 4 Oct 2026
- Privacy and data processing
- Loyalist’s privacy policy says it may process restaurant patrons’ information on behalf of restaurant customers and also serves as a data processing agreement for that activity.loyalist.com · 4 Oct 2026
- Data security
- The privacy policy says Loyalist vets subprocessors for appropriate technical and organizational safeguards and requires contractual obligations consistent with applicable data protection laws.loyalist.com · 4 Oct 2026
- Data transfers
- For personal data transferred outside the European Economic Area, Loyalist says it uses safeguards such as European Commission Standard Contractual Clauses or adequacy decisions, as applicable.loyalist.com · 4 Oct 2026
- Support
- The privacy policy links to a Loyalist Support Center and provides an email contact for privacy questions.loyalist.com · 4 Oct 2026
Best Loyalist alternatives
See all 20 All accessCh 01 GraceSoft Hospitality CRM Free planFree trialAndroid from $89/mo7.7 All accessCh 02 Scidoo CRM AndroidAPI 7.6 All accessCh 03 HMS Flow Guest CRM & Loyalty Free trialAndroidAPI from €27.08/mo7.1 All accessCh 04 BookOne CRM Free trialAndroidAPI 7.0 All accessCh 05 HoteSoft Guest CRM Free trialAndroidAPI from $24.92/mo7.0 All accessCh 06 D-EDGE CRM AndroidAPI 6.9
Where it ranks on Specifiction
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Sources
- loyalist.com· checked 4 Oct 2026
- loyalist.com/about/· checked 4 Oct 2026
- loyalist.com/integrations/· checked 4 Oct 2026
- loyalist.com/privacy-policy/· checked 4 Oct 2026