Bookboost vs Loyalist
Bookboost
bookboost.ioLoyalist
loyalist.comSide by side
| Figure | Bookboost | Loyalist |
|---|---|---|
| Price from | $1.60/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | — |
| Plans published | 11 | 2 |
| Spec score · Hospitality CRM Software | 9.1 (#1) | 7.6 (#17) |
| Integrations | The integrations directory lists more than 70 PMS systems and highlights Mews, Apaleo, Oracle, and SiteMinder. | The integrations page lists 42 integrations across reservations, POS, events and catering, hotel PMS, reviews, membership and loyalty, payments, and analytics. |
| Praise: automation and personalization | Independent reviewers highlight automated guest journeys, segmentation and personalized pre-arrival, in-stay and post-stay messages. | Airframe describes lifecycle email/SMS automation, segmentation and VIP personalization as core customer-attraction themes. |
| Product | Bookboost unifies hospitality CRM, guest messaging, and automation to help hospitality businesses build guest loyalty and reduce reliance on online travel agencies. | Loyalist describes itself as an AI-powered CRM and marketing platform that combines guest and event data into a unified profile. |
| Public API | The developer documentation exposes REST endpoints including GET /api/v1/users and campaign-metrics under cdp.bookboost.io. | No public API, SDK or developer documentation was located in the reviewed official materials. |
| Segmentation | Bookboost supports dynamic guest segmentation using stay history, preferences, booking channel and behaviour. | Automatic tags and segments can identify behavior such as big spending, wine preference and event hosting. |
| Support | Standard support is available to subscribed customers through the Help Center and email, with English-speaking remote assistance. | The privacy policy links to a Loyalist Support Center and provides an email contact for privacy questions. |
| What it does | Bookboost is a hospitality platform combining guest data, CRM, messaging, automation and analytics for hotels, hostels and apartments. | Loyalist is an AI-powered hospitality CRM and marketing platform for restaurants, hotels, hospitality groups, clubs and retail operators. |
Plans
Bookboost
- AI Agent (Bee)Free
- Guest App$1.60 a month
- Broadcasts$2.10 a month
- Insights Platform$2.30 a month
- Customer Data Platform$2.60 a month
- Inbox$3.30 a month
- Journey$3.30 a month
- AI Agent$3.50 a month
- Viewer Seat$60 a month
- Creator Seat$230 a month
In their own words
Bookboost
Bookboost is a hospitality platform combining guest data, messaging, marketing automation, and guest journeys. Its Customer Data Platform combines information from property-management systems, booking engines, and guest channels into cleaned, deduplicated profiles across properties. A visual journey builder supports pre-arrival, in-stay, and post-stay flows triggered by reservations and personalized messages. Teams can send targeted email, SMS, and WhatsApp campaigns, use A/B testing, and build emails with a low-code editor. The unified Inbox brings WhatsApp, email, SMS, webchat, Booking.com, and Expedia messages into one view with routing and reservation context. A guest-facing web app supports online check-in, guest information, feedback, and self-service without requiring an app download. The integrations directory lists more than 70 PMS systems, including Mews, Apaleo, Oracle, and SiteMinder. Insights dashboards cover campaign ROI, guest satisfaction, segment performance, and guest lifetime value. Listed room-based plans range from $1.60 a month for Guest App to $3.50 a month for AI Agent, while the pricing page lists a minimum monthly fee of US$465.