AiSensy vs Chat360
AiSensy
aisensy.comChat360
chat360.ioSide by side
| Figure | AiSensy | Chat360 |
|---|---|---|
| Price from | $6/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 0 |
| Spec score · Chatbot Builders | 9.3 (#4) | 7.9 (#145) |
| Automation | Its feature set includes drag-and-drop WhatsApp chatbots and chatbot-to-human handoff. | Its AI agents automate lead qualification, customer support, and customer engagement using a business’s existing knowledge base and content. |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Pune, Maharashtra, India |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The homepage describes workflows that connect to ERP systems, CRM updates, and calendars, without naming specific integration products in those examples. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Chat360 describes itself as an omnichannel customer experience platform powered by Agentic AI. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The homepage says security and compliance are embedded at every level of its omnichannel AI agents, but does not name specific certifications there. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The company provides a contact-us link and a book-a-demo option on its homepage. |
| Trial | The terms describe a 14-day trial of Basic features and chatbot flows without requiring a credit card. | The homepage advertises a free 14-day trial and says no credit card is required. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.