AiSensy vs Chatlayer by Sinch
AiSensy
aisensy.comChatlayer by Sinch
sinch.comSide by side
| Figure | AiSensy | Chatlayer by Sinch |
|---|---|---|
| Price from | $6/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 1 |
| Spec score · Chatbot Builders | 9.3 (#4) | 8.2 (#90) |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Stockholm, Sweden |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Chatlayer provides smart chatbots and voice bots for engaging with customers across multiple channels. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The Chatlayer documentation states that the platform is ISO 27001 certified. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | Sinch’s support page says its knowledge base and community cover Chatlayer and offers a support request form. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.
Chatlayer by Sinch
Chatlayer by Sinch has no write-up on Specifiction yet; its figures are above.