AiSensy vs LivePerson Conversation Builder
AiSensy
aisensy.comLivePerson Conversation Builder
liveperson.comSide by side
| Figure | AiSensy | LivePerson Conversation Builder |
|---|---|---|
| Price from | $6/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 3 |
| Spec score · Chatbot Builders | 9.3 (#4) | 8.2 (#89) |
| Free plan | Yes | No |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Conversation flows can integrate with CRMs, scheduling tools, order and inventory systems, payment platforms, and other back-end systems. |
| Intended users | AiSensy says businesses use it to acquire customers with Click-to-WhatsApp ads, grow revenue through broadcasts and support customers with live chat and AI chatbots. | LivePerson describes its solutions for brands and enterprise customers, and says Conversation Builder supports nontechnical staff. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | LivePerson's Trust Center lists GDPR, HIPAA, HITRUST, PCI, SOC 2 Type II, and ISO 27001:2022 certifications. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | LivePerson's site links to Technical Support and describes it as available 24/7. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
LivePerson Conversation Builder
- BronzePriced on request
- GoldPriced on request
- SilverPriced on request
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.
LivePerson Conversation Builder
LivePerson Conversation Builder has no write-up on Specifiction yet; its figures are above.