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LivePerson Conversation Builder

liveperson.com

WebAPI
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Spec score 8.2 #89 of 257 in Chatbot Builders

Spec sheet

Purpose
Conversation Builder is a point-and-click chatbot builder for designing bots and automating conversations.Read 13 Oct 2026 · liveperson.com
Intended users
LivePerson describes its solutions for brands and enterprise customers, and says Conversation Builder supports nontechnical staff.Read 12 Oct 2026 · liveperson.com
Audience
The product page describes Conversation Builder for nontechnical bot builders and organizations using bots across channels.Read 13 Oct 2026 · liveperson.com
Free plan
NoRead 22 Sep 2026 · liveperson.com
Integrations
Conversation flows can integrate with CRMs, scheduling tools, order and inventory systems, payment platforms, and other back-end systems.Read 13 Oct 2026 · liveperson.com
Security
LivePerson's Trust Center lists GDPR, HIPAA, HITRUST, PCI, SOC 2 Type II, and ISO 27001:2022 certifications.Read 13 Oct 2026 · trust.liveperson.com
Compliance
LivePerson lists SOC 2, ISO 27001, PCI DSS 4.0, GDPR, SOX, HIPAA via Business Associate Agreement, and HITRUST among its security and compliance credentials.Read 12 Oct 2026 · liveperson.com
Support
LivePerson's site links to Technical Support and describes it as available 24/7.Read 13 Oct 2026 · liveperson.com
Founded
1995Read 19 Oct 2026 · liveperson.com
Access
Users access Conversation Builder by logging into Conversational Cloud and choosing Automate > Conversation Builder.Read 13 Oct 2026 · developers.liveperson.com
AI bot generation
YesRead 22 Sep 2026 · liveperson.com
Analytics
Built-in MACS analysis helps teams identify bot flow problems and make fixes in Conversation Builder.Read 13 Oct 2026 · liveperson.com
Back-end integrations
The product can integrate with back-end systems including CRMs, scheduling tools, order and inventory management systems, and payment platforms.Read 12 Oct 2026 · liveperson.com
Bot analysis
Meaningful Automated Conversation Score analyzes how well bots help with customer queries, highlights flow problems such as poor routing, and identifies fixes.Read 12 Oct 2026 · liveperson.com
Bot diagnostics
Meaningful Automated Conversation Score analyzes friction in automated conversations and highlights failure points such as poor routing.Read 13 Oct 2026 · liveperson.com
Channel management
Conversation flows can be designed once and run across every messaging channel.Read 12 Oct 2026 · liveperson.com
Channels
Bots can reuse automated conversation flows across messaging channels, and the product supports messaging and voice bots.Read 13 Oct 2026 · developers.liveperson.com
CRM connections
LivePerson lists CRM integrations including Salesforce, Microsoft Dynamics, ServiceNow, Oracle, and Zendesk.Read 12 Oct 2026 · liveperson.com
Deployment channels
multichannelRead 22 Sep 2026 · liveperson.com
Generative AI
Conversation Builder bots can deliver answers enriched through KnowledgeAI's LLM-powered answer enrichment service.Read 13 Oct 2026 · developers.liveperson.com
Human handoff
YesRead 22 Sep 2026 · liveperson.com
Knowledge-base answers
YesRead 22 Sep 2026 · liveperson.com
No-code authoring
The guided assistant and point-and-click interface let nontechnical staff create chatbots.Read 12 Oct 2026 · liveperson.com
No-code creation
Nontechnical staff can create and optimize bots using a guided assistant and prebuilt templates.Read 13 Oct 2026 · liveperson.com
Other integration options
The Integration Hub provides access to Workato connectors and third-party APIs, and the pricing page lists connectors for IBM Watson, Google Dialogflow, Amazon Lex, and Microsoft bots.Read 12 Oct 2026 · liveperson.com
Pricing
The pricing page lists Bronze, Silver, and Gold plans and provides a Request a quote link without displaying prices.Read 13 Oct 2026 · liveperson.com
Templates
It includes prebuilt conversation templates for use cases across multiple industries.Read 12 Oct 2026 · liveperson.com
Visual flow builder
YesRead 22 Sep 2026 · liveperson.com

Plans and prices

Bronze Priced on request Boost agent efficiency with a messaging-first workspace Read 13 Oct 2026 · liveperson.com
Gold Priced on request Enhance personalization with advanced analytics and Generative AI Read 13 Oct 2026 · liveperson.com
Silver Priced on request Increase self-service with intelligent automation Read 13 Oct 2026 · liveperson.com

Every LivePerson Conversation Builder plan and price →

Where Specifiction places it

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