AiSensy vs Svyazio
AiSensy
aisensy.comSvyazio
svyazio.comSide by side
| Figure | AiSensy | Svyazio |
|---|---|---|
| Price from | $6/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 17 | 6 |
| Spec score · Chatbot Builders | 9.3 (#4) | 8.1 (#117) |
| Chatbot builder | AiSensy offers a visual drag-and-drop builder for WhatsApp chatbot flows. | The Pro plan includes a visual chatbot builder with eight block types, external system requests, and handoff to an operator. |
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Krasnodar, Russia |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | A bot can route a conversation to a department with collected answers, and agents can take over the conversation. |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The site lists email over IMAP/SMTP, Telegram, VK, MAX, and Bitrix24 as integrations. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Svyazio combines website chat, Telegram, VK, MAX, and email in one workspace for customer conversations. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The maker lists [email protected] and +7 (861) 217-93-41 as contact details. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
Svyazio
- StartPrice not published
- BusinessPrice not published
- ProPrice not published
- СтартFree
- Бизнес$790 a month
- Про$1,590 a month
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.