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Svyazio

svyazio.com

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Spec score 8.1 #117 of 257 in Chatbot Builders

Spec sheet

Product
Svyazio combines website chat, Telegram, VK, MAX, and email in one workspace for customer conversations.Read 12 Oct 2026 · svyazio.com
Audience
Svyazio describes itself as an omnichannel customer communication platform for businesses.Read 12 Oct 2026 · svyazio.com
Free plan
YesRead 23 Sep 2026 · xn--b1akdyl9f.xn--p1ai
Integrations
The site lists email over IMAP/SMTP, Telegram, VK, MAX, and Bitrix24 as integrations.Read 12 Oct 2026 · svyazio.com
Support
The maker lists [email protected] and +7 (861) 217-93-41 as contact details.Read 12 Oct 2026 · svyazio.com
Headquarters
Krasnodar, RussiaRead 19 Oct 2026 · svyazio.com
Founded
2026Read 19 Oct 2026 · svyazio.com
Company
The maker identifies the legal entity as ИП Пащенко Эдуард Леонидович and gives Krasnodar, Russia as its address.Read 12 Oct 2026 · svyazio.com
Account security
The site says it emails a notice for each login with the IP address, device, and city, and slows login after five incorrect passwords.Read 12 Oct 2026 · svyazio.com
AI
YandexGPT helps operators improve reply wording, but the site says AI does not send customer replies autonomously.Read 12 Oct 2026 · svyazio.com
Bot channels
One chatbot flow can run in the website widget, Telegram, VK, and MAX.Read 12 Oct 2026 · svyazio.com
Business limits
The Business plan supports up to 10 operators and one IMAP/SMTP mailbox; the Pro plan supports unlimited operators and up to 10 mailboxes.Read 12 Oct 2026 · svyazio.com
Chatbot builder
The Pro plan includes a visual chatbot builder with eight block types, external system requests, and handoff to an operator.Read 12 Oct 2026 · svyazio.com
Deployment channels
multichannelRead 23 Sep 2026 · xn--b1akdyl9f.xn--p1ai
Human handoff
A bot can route a conversation to a department with collected answers, and agents can take over the conversation.Read 12 Oct 2026 · svyazio.com
Security and hosting
The maker says its servers are in Russia, conversations are stored under 152-FZ, and mailbox passwords and bot tokens use AES-256-GCM encryption.Read 12 Oct 2026 · svyazio.com
Visual flow builder
YesRead 23 Sep 2026 · xn--b1akdyl9f.xn--p1ai
Widget and developer access
The widget supports seven languages and the product lists a JS API for developers.Read 12 Oct 2026 · svyazio.com

Plans and prices

Start Price not published 1 operator · 50 conversations per month Read 23 Sep 2026 · xn--b1akdyl9f.xn--p1ai
Business Price not published Triggers and automation · Email via SMTP/IMAP · Internal notes · Priority support Read 23 Sep 2026 · xn--b1akdyl9f.xn--p1ai
Pro Price not published Telegram, VK, MAX and Bitrix24 · YandexGPT AI assistant · No-code chatbots · Departments and routing Read 23 Sep 2026 · xn--b1akdyl9f.xn--p1ai
Старт Free навсегда 1 оператор · 50 диалогов в месяц · чат на сайте · AI-улучшение, теги и оценка диалога Read 12 Oct 2026 · svyazio.com
Бизнес $790 a month за оператора в месяц; или 7 900 ₽ в год До 10 операторов · диалоги без лимита · 1 IMAP/SMTP ящик · шаблоны ответов и комментарии · предпросмотр набора и посетители Read 12 Oct 2026 · svyazio.com
Про $1,590 a month за оператора в месяц; или 15 900 ₽ в год Без ограничений по операторам и диалогам · до 10 IMAP/SMTP ящиков · Telegram, ВКонтакте, MAX · Bitrix24 · чат-боты и триггеры · аналитика Read 12 Oct 2026 · svyazio.com

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