AiSensy vs Waki
AiSensy
aisensy.comWaki
waki.inSide by side
| Figure | AiSensy | Waki |
|---|---|---|
| Price from | $6/mo | ₹699/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 3 |
| Spec score · WhatsApp Marketing Software | 9.4 (#1) | 7.2 (#44) |
| Automation | Its feature set includes drag-and-drop WhatsApp chatbots and chatbot-to-human handoff. | Automation workflows use a visual builder with triggers and conditional logic; campaign scheduling includes time-zone awareness, drip campaigns, and recurring sends. |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Waki connects to Meta WhatsApp Business API and supports direct CRM syncing; its privacy policy names Meta/WhatsApp, Cashfree payments, and hosting providers as third parties. |
| Intended users | AiSensy says businesses use it to acquire customers with Click-to-WhatsApp ads, grow revenue through broadcasts and support customers with live chat and AI chatbots. | Waki describes its mission as serving small and medium businesses and highlights e-commerce, real estate, healthcare, education, and restaurants as use cases. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Waki is a WhatsApp marketing platform using the official Meta WhatsApp Business API for campaigns, automated replies, and customer engagement. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | The privacy policy says Waki uses encryption in transit and at rest, secure access controls, and regular security audits. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The company About page states 24/7 support; paid plans list community support for Chhotu, email support for Professional, and priority support for Enterprise. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.