Waki
waki.in
Spec sheet
- Product
- Waki is a WhatsApp marketing platform using the official Meta WhatsApp Business API for campaigns, automated replies, and customer engagement.Read 30 Sep 2026 · waki.in
- Intended users
- Waki describes its mission as serving small and medium businesses and highlights e-commerce, real estate, healthcare, education, and restaurants as use cases.Read 30 Sep 2026 · waki.in
- Integrations
- Waki connects to Meta WhatsApp Business API and supports direct CRM syncing; its privacy policy names Meta/WhatsApp, Cashfree payments, and hosting providers as third parties.Read 30 Sep 2026 · waki.in
- Security
- The privacy policy says Waki uses encryption in transit and at rest, secure access controls, and regular security audits.Read 30 Sep 2026 · waki.in
- Support
- The company About page states 24/7 support; paid plans list community support for Chhotu, email support for Professional, and priority support for Enterprise.Read 30 Sep 2026 · waki.in
- AI chatbot
- The chatbot offers GPT-powered multilingual automated replies and human handoff.Read 30 Sep 2026 · waki.in
- Analytics
- Campaign analytics include real-time delivery, open, and click tracking, plus report exports.Read 30 Sep 2026 · waki.in
- Automation
- Automation workflows use a visual builder with triggers and conditional logic; campaign scheduling includes time-zone awareness, drip campaigns, and recurring sends.Read 30 Sep 2026 · waki.in
- Bulk messaging
- It supports personalized templates, smart scheduling, and delivery optimization for bulk messages.Read 30 Sep 2026 · waki.in
- Contact management
- Users can import contacts by CSV, sync from a CRM system, segment contacts, and apply custom tags.Read 30 Sep 2026 · waki.in
- Data handling
- Waki processes message content, contact lists, templates, and campaign metadata; Cashfree processes subscription payments, and full credit-card numbers are not stored by Waki.Read 30 Sep 2026 · waki.in
- Platform access
- The maker links to a browser based application at app.waki.in and API documentation; opened maker pages did not state desktop or mobile app availability.Read 30 Sep 2026 · waki.in
Plans and prices
Chhotu Plan ₹699 a month ₹699.00/mo 1 WhatsApp Channel · Up to 500 Contacts · 1 Automation Workflow · 1,000 API Requests/month · Community Support · AI Auto-Reply Read 30 Sep 2026 · waki.in
Professional ₹2,499 a month ₹2499.00/mo 3 WhatsApp Channels · Up to 5,000 Contacts · 10 Automation Workflows · 50,000 API Requests/month · Up to 5 Team Members · Email Support Read 30 Sep 2026 · waki.in
Enterprise ₹2,999 a month ₹2999.00/mo Unlimited WhatsApp Channels · Unlimited Contacts · Unlimited Automations · Unlimited API Requests · Unlimited Team Members · Priority Support Read 30 Sep 2026 · waki.in
Where Specifiction places it
- WhatsApp Marketing Software#44 of 727.2
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