AiSensy vs Yellow.ai
AiSensy
aisensy.com
Yellow.ai
yellow.aiSide by side
| Figure | AiSensy | Yellow.ai |
|---|---|---|
| Price from | $6/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 5 |
| Spec score · Chatbot Builders | 9.3 (#4) | 9.0 (#14) |
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | San Mateo, California, United States |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE. |
| Rating on G2 | 4.4 out of 5 from 131 reviews. | Yellow.ai is rated 4.4 out of 5 from 107 reviews. |
| Rating on Trustpilot | 3.4 out of 5 from 57 reviews. | Yellow.ai has a TrustScore of 2.9 out of 5 from 2 reviews, with both reviews rated one star. |
| Self-hosting | The product is presented as a hosted web service and the reviewed pages provide no self-hosting option. | The public documentation describes Studio and flows running on cloud.yellow.ai and does not document a self-hosted deployment option. |
| What it does | AiSensy is a WhatsApp engagement platform for marketing broadcasts, automated messages, ads, chatbots, catalogs, payments and shared customer support. | Yellow.ai provides an enterprise agentic AI platform for automating customer and employee interactions across chat, voice, email and messaging channels. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
Yellow.ai
- FreeFree
- EnterprisePrice not published
- EnterprisePriced on request
- FreemiumFree
- PremiumPriced on request
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.