AiSensy vs Zoko
AiSensy
aisensy.comZoko
zoko.ioSide by side
| Figure | AiSensy | Zoko |
|---|---|---|
| Price from | $6/mo | $49.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 17 | 4 |
| Spec score · WhatsApp Marketing Software | 9.4 (#1) | 7.4 (#40) |
| Spec score · WhatsApp Business API Providers | 9.4 (#1) | 7.4 (#25) |
| AI agents | AiSensy says its WhatsApp AI agents can understand context and handle conversations around the clock. | Its AI agents include Guru for FAQs, Wismo for order tracking, and Sello for taking orders. |
| API | The help article documents API campaigns that connect a CRM to AiSensy and send approved WhatsApp templates through a POST endpoint. | Zoko's API uses dashboard-managed API keys and requires HTTPS for requests. |
| Automation | Its feature set includes drag-and-drop WhatsApp chatbots and chatbot-to-human handoff. | Zoko offers automated abandoned-cart recovery, order notifications, and other Shopify-triggered flows. |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Buford, Georgia, United States; Bengaluru, Karnataka, India |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The Shopify App Store lists Checkout Apps, Facebook Messenger, Instagram, Judge.me, WhatsApp, and WhatsApp API under Works with. |
| Messaging charges | Plan subscriptions are separate from prepaid WhatsApp message charges, which vary by recipient country. | Monthly plans include different conversation allowances or per-conversation fees, and Meta rates also apply. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Zoko connects Shopify stores to WhatsApp for marketing, sales, support and automation. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | Zoko says it is ISO 27001 v2022 compliant and GDPR compliant. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | The Shopify App Store identifies Bourbon Science Inc. as the app support provider. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.