Zoko
zoko.io
Spec sheet
- Product
- Zoko connects Shopify stores to WhatsApp for marketing, sales, support and automation.Read 8 Oct 2026 · apps.shopify.com
- API
- Zoko's API uses dashboard-managed API keys and requires HTTPS for requests.Read 8 Oct 2026 · docs.zoko.io
- Integrations
- The Shopify App Store lists Checkout Apps, Facebook Messenger, Instagram, Judge.me, WhatsApp, and WhatsApp API under Works with.Read 8 Oct 2026 · apps.shopify.com
- Security
- Zoko says it is ISO 27001 v2022 compliant and GDPR compliant.Read 8 Oct 2026 · zoko.io
- Support
- The Shopify App Store identifies Bourbon Science Inc. as the app support provider.Read 8 Oct 2026 · apps.shopify.com
- Headquarters
- Buford, Georgia, United States; Bengaluru, Karnataka, IndiaRead 28 Sep 2026 · zoko.io
- AI agents
- Its AI agents include Guru for FAQs, Wismo for order tracking, and Sello for taking orders.Read 8 Oct 2026 · zoko.io
- Automation
- Zoko offers automated abandoned-cart recovery, order notifications, and other Shopify-triggered flows.Read 8 Oct 2026 · zoko.io
- Campaigns
- Users can send WhatsApp campaigns to Shopify customer segments.Read 8 Oct 2026 · apps.shopify.com
- Flow limits
- Pricing includes 500K flow steps per month, with $0.0002 charged per additional step.Read 8 Oct 2026 · zoko.io
- Messaging charges
- Monthly plans include different conversation allowances or per-conversation fees, and Meta rates also apply.Read 8 Oct 2026 · zoko.io
- Phone number requirement
- Zoko says a number set up as an Official WhatsApp API number cannot be used with WhatsApp on a phone afterward.Read 8 Oct 2026 · zoko.io
- Shared inbox
- The app provides a multi-agent shared inbox for handling conversations through one WhatsApp number.Read 8 Oct 2026 · zoko.io
- Target users
- Zoko describes its platform as built for Shopify brands, including D2C businesses at different growth stages.Read 8 Oct 2026 · zoko.io
Plans and prices
Starter $49.99 a month $49.99 / month $0.015/conversation · Unlimited agents · Meta rates apply · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot Read 8 Oct 2026 · apps.shopify.com
Plus $79.99 a month $79.99 / month 5K conversations/mo with no Zoko conversation fee · $0.00199/conv beyond 5K · 5 agents, then $15/agent/mo · Meta rates apply · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot Read 8 Oct 2026 · apps.shopify.com
Elite $139.99 a month $139.99 / month 100K conversations/mo with no Zoko conversation fee · $0.00099/conv beyond 100K · 10 agents, then $12/agent/mo · Meta rates apply · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot Read 8 Oct 2026 · apps.shopify.com
Max $499.99 a month $499.99 / month 5M conversations/mo with no Zoko conversation fee · $0.00049/conv beyond 5M · 30 agents, then $9/agent/mo · Meta rates apply · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot Read 8 Oct 2026 · apps.shopify.com
Where Specifiction places it
- WhatsApp Marketing Software#40 of 727.4
- WhatsApp Business API Providers#25 of 337.4