ChatFlow by Novynix vs Zoko
ChatFlow by Novynix
novynix.comZoko
zoko.ioSide by side
| Figure | ChatFlow by Novynix | Zoko |
|---|---|---|
| Price from | ₹999/mo | $49.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · WhatsApp Marketing Software | 9.2 (#4) | 7.4 (#40) |
| Automation | No-code rules can trigger replies, tags, stage changes, assignments, notifications and webhooks. | Zoko offers automated abandoned-cart recovery, order notifications, and other Shopify-triggered flows. |
| Campaigns | Campaign functions include segmented broadcasts, templates, media, A/B testing, delivery statistics and drip sequences. | Users can send WhatsApp campaigns to Shopify customer segments. |
| Headquarters | Chennai, Tamil Nadu, India | Buford, Georgia, United States; Bengaluru, Karnataka, India |
| Integrations | Listed integrations include HubSpot, Shopify and Salesforce synchronization plus outbound webhooks. | The Shopify App Store lists Checkout Apps, Facebook Messenger, Instagram, Judge.me, WhatsApp, and WhatsApp API under Works with. |
| Security | Novynix says data is encrypted in transit and at rest, and conversation data is used only to run automation flows. | Zoko says it is ISO 27001 v2022 compliant and GDPR compliant. |
| Shared inbox | WhatsApp, Instagram, web chat, SMS and email conversations can be handled in one team inbox. | The app provides a multi-agent shared inbox for handling conversations through one WhatsApp number. |
| Support | Novynix advertises direct founder support and free setup help; the Scale plan includes priority support and dedicated onboarding. | The Shopify App Store identifies Bourbon Science Inc. as the app support provider. |
Plans
ChatFlow by Novynix
- FreeFree
- Solo₹999 a month
- Team₹2,999 a month
- Growth₹5,999 a month
- Scale₹11,999 a month
In their own words
ChatFlow by Novynix
ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.