EngageLab vs Zoko
EngageLab
engagelab.comZoko
zoko.ioSide by side
| Figure | EngageLab | Zoko |
|---|---|---|
| Price from | $9/mo | $49.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 14 | 4 |
| Spec score · WhatsApp Marketing Software | 9.3 (#3) | 7.4 (#40) |
| API | EngageLab exposes REST APIs for SMS templates, signatures, sending and balance queries using API-key authentication. | Zoko's API uses dashboard-managed API keys and requires HTTPS for requests. |
| Headquarters | Hong Kong; Singapore | Buford, Georgia, United States; Bengaluru, Karnataka, India |
| Integrations | The WebPush product listing states that it supports a Shopify plugin. | The Shopify App Store lists Checkout Apps, Facebook Messenger, Instagram, Judge.me, WhatsApp, and WhatsApp API under Works with. |
| Support | The pricing page says technical experts help with product setup and usage questions are answered 24/7. | The Shopify App Store identifies Bourbon Science Inc. as the app support provider. |
Plans
EngageLab
- Marketing AutomationPriced on request
- FreeFree
- Essentials$9 a month
- AppPushPriced on request
- CAPTCHAPriced on request
- EmailPriced on request
- EnterprisePriced on request
- LiveDeskPriced on request
- OTPPriced on request
- ProfessionalPriced on request
In their own words
EngageLab
EngageLab is a multi-channel customer engagement platform for businesses seeking to manage customer interactions, conversions, and retention. Its listed products include Marketing Automation, AppPush, WebPush, OTP, Silent Auth, CAPTCHA, Email, SMS, WhatsApp Business API, and LiveDesk. Marketing Automation provides visual journey design, templates, AI content generation, customer profiles, and revenue attribution analytics. It can send through AppPush, WebPush, Email, SMS, and WhatsApp. Developer resources include native Android, iOS, Java, and Web SDKs, REST APIs, and plugins for cross-platform development tools. WebPush supports browser notifications on Windows, macOS, and Android, plus Safari on iOS, and its listing includes a Shopify plugin. Data is stored in Singapore by default, with other selectable nodes in the United States, Germany, and Hong Kong. EngageLab supports two-factor authentication through Google Authenticator; SSO activation requires contacting sales. Pricing is on request, and billing varies by product, including usage, DAU scale, MEP scale, or peak request volume. A free trial is listed.