Alcatel-Lucent Enterprise Rainbow vs Intermedia Unite
Alcatel-Lucent Enterprise Rainbow
al-enterprise.comIntermedia Unite
intermedia.comSide by side
| Figure | Alcatel-Lucent Enterprise Rainbow | Intermedia Unite |
|---|---|---|
| Price from | Free | $27.99/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Unified Communications Software | 8.3 (#10) | 8.4 (#8) |
| Spec score · UCaaS Platforms | 8.3 (#9) | 8.5 (#7) |
| Compliance | The Rainbow page says the service follows applicable privacy laws including GDPR and CCPA. | Intermedia states that Unite can help safeguard protected health information when used with recommended settings and an organization’s own security procedures, and advises HIPAA-regulated businesses to ask about a Business Associate Agreement. |
| Founded | Alcatel-Lucent Enterprise says it was established as a standalone company in 2014. | 1993 |
| Headquarters | Colombes, France | Sunnyvale, California, USA |
| Integrations | Rainbow connectors integrate communications with tools including Microsoft Teams and Salesforce, and its APIs and SDKs support integrations with apps, websites, and workflows. | Listed integrations include Salesforce, ServiceNow, NetSuite, Microsoft Dynamics, HubSpot, Pipedrive, Zendesk, Zoho, Google Workspace, Outlook, Slack, and Microsoft Teams. |
| Platforms | The public cloud service is available on web, Windows and macOS computers, and Android and iPhone smartphones and tablets. | Intermedia says users can work on PC, Mac, Chromebook, iOS, and Android devices, and its apps page identifies a Chrome web app. |
| Product | Rainbow is a cloud communication and collaboration platform for businesses, with UCaaS services and a CPaaS developer platform. | Intermedia Unite is a cloud-based unified communications platform with voice, video conferencing, chat, SMS, contact center, file management, security, and archiving. |
Plans
Alcatel-Lucent Enterprise Rainbow
- Rainbow Essential (free service)Free
- Rainbow business subscriptionsPriced on request
- Rainbow CPaaSPrice not published
Intermedia Unite
- Pro$27.99 a month
- Enterprise$32.99 a month
- Unite Pro$27.99 a month
- Unite Enterprise$32.99 a month
In their own words
Alcatel-Lucent Enterprise Rainbow
Alcatel-Lucent Enterprise Rainbow is a cloud communication and collaboration platform for businesses, combining UCaaS services with a CPaaS developer platform. Teams can use real-time messaging, audio and video calls, conferencing, screen sharing, and file sharing. Meetings support up to 120 participants and 12 simultaneous video streams. Rainbow can connect an existing on-premises telephony system or cloud PBX, including ALE OXO Connect, OmniPCX Enterprise, and non-ALE PBXs. Connectors integrate communications with tools such as Microsoft Teams and Salesforce; APIs and SDKs connect apps, websites, and workflows. Developer resources include REST APIs, web, iOS, Android, and Node.js SDKs, webhooks, bots, and a free sandbox. Rainbow is available on Android, iOS, macOS, web, and Windows, as well as through an API. ALE says it encrypts service connections and call media, and that Rainbow follows applicable privacy laws including GDPR and CCPA. The service lists ISO 27001 certification and European certifications or approvals including ACN, C5, ENS, and CSPN. Individual use has a free plan; business subscription pricing is available on request.
Intermedia Unite
Intermedia Unite has no write-up on Specifiction yet; its figures are above.