Alchemer vs HappyOrNot

Alchemer

Figure	Alchemer	HappyOrNot
Price from	$26.25/mo	—
Free plan	Yes	—
Free trial	Yes	—
Open source	—	—
Web	Yes	Yes
iOS	Yes	Yes
Android	Yes	Yes
API	Yes	Yes
Plans published	15	3
Spec score · Survey Software	9.4 (#2)	7.6 (#80)
Response analytics	Yes	Yes
API access	Yes	Yes
Custom branding	Yes	Yes
Free plan	Yes	No
Integrations	The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems.	The Zapier integration connects HappyOrNot feedback to over 8,000 workplace tools, including Slack, Teams, and Gmail.
Security	Alchemer says data is encrypted at rest and in transit and lists SAML 2.0 SSO, MFA, and role-based access control among its security controls.	HappyOrNot says it encrypts data in transit and at rest and uses role-based access controls and confidentiality measures.
Support	Alchemer advertises phone support at 1-800-609-6480 from Monday through Friday, 8:00 AM to 6:00 PM Mountain Time, plus documentation and training.	The pricing page says maintenance and support are included in the subscription; support hours are listed as 8:00 to 24:00 EET/EEST on business days, excluding weekends and Finnish public holidays.
What it does	Alchemer is a feedback and data-collection platform for designing surveys, gathering customer and employee input, analyzing results and triggering follow-up actions.	HappyOrNot captures in-the-moment feedback through kiosks, QR or NFC signage, and digital touchpoints, then turns responses into live insights.

Alchemer has no write-up on Specifiction yet; its figures are above.

HappyOrNot has no write-up on Specifiction yet; its figures are above.