AlertOps vs CyberCPR
AlertOps
alertops.com
CyberCPR
cybercpr.comSide by side
| Figure | AlertOps | CyberCPR |
|---|---|---|
| Price from | $8/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Incident Management Software | 9.4 (#1) | 8.9 (#5) |
| Access controls | AlertOps lists SSO via SAML, OIDC, or Active Directory, enforced MFA, and role-based access control. | The security page describes role-based access control and need-to-know incident permissions, with access removed when a user is removed from an incident. |
| API | A public AlertOps API is documented through a Swagger UI endpoint for the v1 API. | The vendor says CyberCPR includes a fully featured API for embedding workflows and tooling. |
| Purpose | AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. | CyberCPR is an incident response and case management platform designed primarily for cyber incidents, with support for other cases and investigations. |
| Rating on G2 | 4.7 out of 5 from 155 reviews | 4.5 out of 5 from 1 review |
| Rating on GetApp | 4.7 out of 5 from 21 reviews | 0 out of 5 from 0 reviews |
| Support | The documented support routes include email, phone support, chat support on paid tiers, and enterprise critical-response support. | The company offers support and training for Pro and Enterprise, and says Enterprise users can access the latest software upgrades through its support area. |
| What it does | AlertOps is a SaaS incident alerting and notification platform that routes events to the right responders and manages escalation through resolution. | CyberCPR is an incident-response and case-management platform for coordinating sensitive investigations and incidents. |
Plans
In their own words
AlertOps
AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. It supports multi-channel alerts, on-call schedules, live call routing, automated escalations, and incident response from detection through resolution. Workflow Automation can handle remediation, escalation, and communication workflows. OpsIQ correlates signals, automates triage, creates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. Its mobile incident management capabilities are available on iOS and Android. The service lists more than 150 pre-built connectors and can connect other systems through email, REST API, or webhooks. The free plan is free for up to five users, with basic alert routing and three escalation policies. Standard is listed at $8 a month per user with yearly billing; Premium at 18.00 USD and Enterprise at $28 a month per user, each with yearly billing. Paid plans have a 14-day trial without a credit card. Listed controls include SSO, enforced MFA, and role-based access.
CyberCPR
CyberCPR is an incident response and case management platform focused mainly on cyber incidents, with support for other cases and investigations. Its incident wizard guides setup through five steps. Teams can use template playbooks or build and save their own using drag-and-drop tasks, assignments, and deadlines. Members can communicate securely, follow progress, and compile incident information into email reports. The service provides an API and a Zapier integration, which its site says connects to over 3,000 apps. Organizations can run the web application on their own network, with a third-party cloud provider, or through Logically Secure. Access controls include role-based rules and incident-specific permissions; access is removed when a user leaves an incident. The site says Google Auth two-factor authentication is available on all accounts and browser-to-server traffic is encrypted with TLS. Lite costs nothing and is limited to charities and education on a shared AWS-hosted platform. Pro is a monthly SaaS subscription without a minimum term, and Enterprise offers bespoke deployment; prices for both are on request.