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CyberCPR

cybercpr.com

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Spec score 8.9 #5 of 29 in Incident Management Software

What it is

CyberCPR is an incident response and case management platform focused mainly on cyber incidents, with support for other cases and investigations. Its incident wizard guides setup through five steps. Teams can use template playbooks or build and save their own using drag-and-drop tasks, assignments, and deadlines. Members can communicate securely, follow progress, and compile incident information into email reports. The service provides an API and a Zapier integration, which its site says connects to over 3,000 apps. Organizations can run the web application on their own network, with a third-party cloud provider, or through Logically Secure. Access controls include role-based rules and incident-specific permissions; access is removed when a user leaves an incident. The site says Google Auth two-factor authentication is available on all accounts and browser-to-server traffic is encrypted with TLS. Lite costs nothing and is limited to charities and education on a shared AWS-hosted platform. Pro is a monthly SaaS subscription without a minimum term, and Enterprise offers bespoke deployment; prices for both are on request.

Spec sheet

What it does
CyberCPR is an incident-response and case-management platform for coordinating sensitive investigations and incidents.Read 15 Oct 2026 · cybercpr.com
Purpose
CyberCPR is an incident response and case management platform designed primarily for cyber incidents, with support for other cases and investigations.Read 9 Oct 2026 · cybercpr.com
Intended users
The site says Lite is designed for charities and education, while the case management platform was designed by police and cyber investigators.Read 9 Oct 2026 · cybercpr.com
API
The vendor says CyberCPR includes a fully featured API for embedding workflows and tooling.Read 15 Oct 2026 · cybercpr.com
Support
The company offers support and training for Pro and Enterprise, and says Enterprise users can access the latest software upgrades through its support area.Read 9 Oct 2026 · cybercpr.com
Headquarters
Cheltenham, UKRead 28 Sep 2026 · cybercpr.com
Maker
G2 identifies the maker as Logically Secure Ltd, a UK cybersecurity firm focused on digital forensics and incident response.Read 15 Oct 2026 · g2.com
Access controls
The security page describes role-based access control and need-to-know incident permissions, with access removed when a user is removed from an incident.Read 9 Oct 2026 · cybercpr.com
Acquisition news
Convergent announced its acquisition of Logically Secure on November 3, 2020.Read 15 Oct 2026 · cybercpr.com
Air-gapped deployment
Enterprise deployment can be placed in a cloud, on-premises environment or air-gapped network.Read 15 Oct 2026 · cybercpr.com
API and integrations
CyberCPR provides an API and a Zapier integration that the site says connects to over 3,000 apps.Read 9 Oct 2026 · cybercpr.com
Authentication
Two-factor authentication using Google Auth is available for all accounts.Read 15 Oct 2026 · cybercpr.com
Browser requirements
Users access CyberCPR through a browser; Chrome and Firefox are preferred over Safari and Internet Explorer/Edge.Read 15 Oct 2026 · cybercpr.com
Collaboration
Teams can assign tasks, communicate securely, track progress, and compile incident information into email reports.Read 9 Oct 2026 · cybercpr.com
Company founding
G2 lists Logically Secure Ltd as serving customers since 2006.Read 15 Oct 2026 · g2.com
Company headquarters
G2 lists Logically Secure Ltd’s headquarters location as Cheltenham, Great Britain.Read 15 Oct 2026 · g2.com
Device access
Users access CyberCPR through a browser, and the site says most modern operating systems and mobile devices are compatible.Read 9 Oct 2026 · cybercpr.com
Evidence encryption
Uploaded evidence is encrypted server-side with individual keys and stored in read-only directories.Read 15 Oct 2026 · cybercpr.com
Evidence management
The platform stores incident evidence, entities, observables and analysis results in the case.Read 15 Oct 2026 · cybercpr.com
Evidence protection
The security page says uploaded evidence is encrypted server-side using “SAH256” with per-item keys, and evidence and notes are immutable; erroneous uploads can be made private.Read 9 Oct 2026 · cybercpr.com
Hosting
CyberCPR can run on the customer’s network, a third-party cloud, or Logically Secure’s hosting.Read 15 Oct 2026 · cybercpr.com
Immutable records
Evidence and notes cannot be deleted, although incorrectly uploaded items can be made private to the uploader.Read 15 Oct 2026 · cybercpr.com
Incident setup
Its incident wizard sets up an incident in five steps.Read 9 Oct 2026 · cybercpr.com
Incident wizard
The built-in wizard creates an incident file in five steps.Read 15 Oct 2026 · cybercpr.com
Large uploads
The vendor says chunked uploads can handle evidence files totalling several terabytes.Read 15 Oct 2026 · cybercpr.com
Limit: API delivery
A TrustRadius reviewer said API development had taken a long time to arrive.Read 15 Oct 2026 · trustradius.com
Limit: API depth
A G2 reviewer wanted more API capabilities for linking CyberCPR with other systems.Read 15 Oct 2026 · g2.com
Limit: pricing transparency
GetApp lists no CyberCPR price information and shows no user reviews.Read 15 Oct 2026 · getapp.com
Maker and location
CyberCPR is a Logically Secure product; the maker's about page says it operates from offices in Cheltenham and Cardiff.Read 9 Oct 2026 · cybercpr.com
Need-to-know controls
Only users assigned to an incident can list or search it, and removing a user immediately removes access to hosted case data.Read 15 Oct 2026 · cybercpr.com
Patent news
Logically Secure announced a U.S. patent for CyberCPR on July 4, 2017; the patent number is 9,697,352.Read 15 Oct 2026 · cybercpr.com
Playbooks
Users can use templates or build and save drag-and-drop playbooks with assigned tasks and deadlines.Read 15 Oct 2026 · cybercpr.com
Praise: deployment
Reviewers praise fast onboarding and the ability to bring a cloud instance online quickly.Read 15 Oct 2026 · trustradius.com
Praise: security and value
Reviewers describe CyberCPR as secure, reasonably priced and delivering strong return on investment.Read 15 Oct 2026 · trustradius.com
Praise: usability
Independent reviewers repeatedly describe the interface as clean, simple and easy for new users to learn.Read 15 Oct 2026 · trustradius.com
Rating on G2
4.5 out of 5 from 1 reviewRead 15 Oct 2026 · g2.com
Rating on GetApp
0 out of 5 from 0 reviewsRead 15 Oct 2026 · getapp.com
Rating on TrustRadius
9 out of 10 from 1 reviewRead 15 Oct 2026 · trustradius.com
Reporting
CyberCPR compiles incident data into email reports and supports selectable report content for different stakeholders.Read 15 Oct 2026 · cybercpr.com
Role-based access
Server administrators are separated from case content through server-side role-based access controls.Read 15 Oct 2026 · cybercpr.com
Secure communications
Incident teams can exchange messages and chat that remain stored with the incident.Read 15 Oct 2026 · cybercpr.com
Support documentation
Registered customers receive support-area documentation, and Enterprise users receive the latest software upgrades there.Read 15 Oct 2026 · cybercpr.com
Task dashboard
A dashboard shows task progress, while the My Home view aggregates each user’s tasks across clients and incidents.Read 15 Oct 2026 · cybercpr.com
Training
Enterprise training covers deployment, user and group administration, evidence handling and workflow development.Read 15 Oct 2026 · cybercpr.com
Transport security
Browser-to-server traffic uses TLS, with an option for an organisation to supply its own certificate.Read 15 Oct 2026 · cybercpr.com
Zapier integration
The vendor says its Zapier integration connects CyberCPR with more than 3,000 applications.Read 15 Oct 2026 · cybercpr.com

Plans and prices

Lite Free Free edition Limited version · charities and education · shared AWS-hosted platform Read 15 Oct 2026 · cybercpr.com
Enterprise Priced on request Annual subscription Bespoke version · add-on requests · prioritized features · cloud, on-premises or air-gapped deployment Read 15 Oct 2026 · cybercpr.com
Pro (SaaS) Price not published Non-minimum-term monthly subscription All platform features · hosted SaaS · no internal hardware required Read 15 Oct 2026 · cybercpr.com

Every CyberCPR plan and price →

Strong points and limits

Strong points

  • Incident setup wizard uses five steps
  • Create playbooks with tasks and deadlines
  • Google Auth two-factor authentication on all accounts
  • Supports self-hosted and air-gapped deployments
  • Lite costs nothing

Limits

  • Lite is limited to charities and education
  • Pro and Enterprise prices are on request
  • Support and training are offered for Pro and Enterprise

Who it suits

CyberCPR suits teams handling cyber incidents and other investigations, including organizations that need to host the platform on their own network. Its Lite plan is intended for charities and education.

CyberCPR in depth

Read the full write-up

Overview

CyberCPR is an incident response and case management platform for cyber incidents, with room for other cases and investigations. It is best suited to charities, education providers and investigation teams that need to coordinate tasks and keep case records together. Its strongest appeal is the combination of guided incident setup, reusable playbooks and flexible hosting.

Key features

A five-step wizard gives teams a defined way to open an incident. Template playbooks provide a starting point, and a drag-and-drop editor lets teams save their own procedures with task assignments and deadlines. This suits organizations that want repeatable response workflows and clear ownership; teams that only need alert routing may find the case-management focus unnecessary.

Teams can assign tasks, communicate securely, track progress and compile incident information into email reports. An API and a Zapier integration, which CyberCPR says connects to more than 3,000 apps, provide ways to connect it to other workflows. Audit logs, role-based access and need-to-know permissions help manage access to case records. A user's access is removed when they are removed from an incident.

All accounts can use two-factor authentication through Google Auth. CyberCPR says browser-to-server traffic is protected with TLS and organizations can add their own certificate. Uploaded evidence is described as encrypted server-side using “SAH256” with per-item keys; evidence and notes are immutable, while an erroneous upload can be made private. These controls are relevant for sensitive investigations, though organizations should assess whether the described security approach meets their requirements.

Pricing

CyberCPR uses a freemium model. Lite costs nothing and is a limited edition for charities and education, running on a shared AWS-hosted platform. It is the clear starting point for eligible organizations that can work within that edition and shared hosting. The stated plan terms give no seat or quota caps, so those limits should not be assumed.

Pro (SaaS) has custom pricing and is a non-minimum-term monthly subscription. It includes all features and hosted SaaS, making it the natural step for teams that need the full feature set without a bespoke deployment. Pro includes support and training.

Enterprise also has custom pricing. It offers bespoke deployment in cloud, on-premises or an air-gapped network, along with add-on requests and prioritized features. Support and training are available, and Enterprise users can access the latest software upgrades through the support area. This plan is for organizations whose deployment or feature needs call for a tailored arrangement; the trade-off is that its price requires a request.

Platforms

CyberCPR is a browser-based web application. It supports Android, iOS, Linux, macOS and Windows, as well as API access and self-hosting. Users access it through a browser, and the maker says most modern operating systems and mobile devices are compatible. Hosting can be on an organization's network, with a third-party cloud provider or through Logically Secure, giving deployment flexibility that many teams will value.

Who it's for

CyberCPR makes the most sense for charities and education providers considering Lite, or for cyber response and investigation teams that need structured case workflows. The platform was designed by police and cyber investigators, and it supports cases beyond cyber incidents. Organizations that need a shared, limited edition can start with Lite; teams that require all features, tailored hosting or prioritized feature work should consider a custom-priced plan.

Pros and cons

Pros: A five-step incident wizard and reusable, editable playbooks bring structure to response work.

Pros: Task ownership, deadlines, progress tracking and email reports support coordination across an investigation.

Pros: Hosting choices include shared SaaS, third-party cloud, an organization's network and air-gapped deployment, depending on plan and arrangement.

Pros: Two-factor authentication is available on all accounts, alongside incident-level access controls and audit logs.

Cons: Lite is limited to charities and education and uses shared AWS hosting, so it may not suit organizations needing a different deployment.

Cons: Pro and Enterprise have custom pricing, which makes costs harder to compare before requesting a quote.

Cons: The platform's case and investigation workflows may be more than teams seeking only alert routing need.

Alternatives

Incident Management Software is the broader category to explore when comparing tools for incident response.

Choose ITOC360 if you need monitoring-source limits, SMS and voice-call quotas, and a seven-day retention period in a free plan capped at one user. Its Foundation plan is 12.00 USD.

PagerDuty is an alternative with a free plan billed per year for five users, one on-call schedule and one escalation policy, plus basic chat and limited email and push.

AlertOps offers a free monthly plan for up to five users, with basic alert routing, three escalation policies and more than 200 integrations; its Standard plan is 8.00 USD.

xMatters has a free plan for up to five users and a limited feature set, with Starter (Essentials) at $15 a month per user for up to 25 users.

DFIRe is another freemium option with API, Linux, self-hosted and web platforms; its non-commercial plan is granted case by case for individual, student, educational, charity and community use.

Grafana Cloud Application Observability is oriented toward application observability, with a free allowance of 2,232 host hours and a Pro plan priced at $0.03 a month.

incident.io offers a free Basic plan centered on Slack or Microsoft Teams native incident response, single-team on-call, a status page and essential incident automation.

Request Tracker for Incident Response is another incident response option, with a free Community plan.

Verdict

Choose CyberCPR if your charity, education provider or investigation team needs reusable incident workflows, coordinated case records and meaningful hosting choices. The guided setup, configurable playbooks and case-level access controls give it a clear role in structured response work. Look elsewhere if your priority is alert routing alone, or if you need a published price before weighing the cost.

Verdict

CyberCPR combines incident workflows, collaboration, and case records, with several hosting options. Lite is free for its stated audience; Pro and Enterprise pricing requires a request.

Where Specifiction places it

Alternatives to CyberCPRAll alternatives →