AlertOps vs RespondNow
AlertOps
alertops.comRespondNow
github.comSide by side
| Figure | AlertOps | RespondNow |
|---|---|---|
| Price from | $8/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Incident Management Software | 9.4 (#1) | 7.3 (#23) |
| Audience | AlertOps describes itself as built for multi-tool stacks, global teams, and incident response operations. | The project describes its intended community as developers and SREs contributing reusable runbooks. |
| Integrations | AlertOps advertises more than 200 pre-built integrations across monitoring, ITSM, DevOps, security, and collaboration tools. | The project documentation describes integration with Slack; the Helm repository README also says it integrates with MongoDB. |
| Purpose | AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. | RespondNow is an open-source incident management framework for handling incidents from start to finish. |
| Security | AlertOps states it is SOC 2 Type II and GDPR compliant and is hosted on Microsoft Azure, which it says is FedRAMP Authorized. | The setup guide instructs administrators to generate and provide Slack app-level and bot OAuth tokens during setup. |
Plans
In their own words
AlertOps
AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. It supports multi-channel alerts, on-call schedules, live call routing, automated escalations, and incident response from detection through resolution. Workflow Automation can handle remediation, escalation, and communication workflows. OpsIQ correlates signals, automates triage, creates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. Its mobile incident management capabilities are available on iOS and Android. The service lists more than 150 pre-built connectors and can connect other systems through email, REST API, or webhooks. The free plan is free for up to five users, with basic alert routing and three escalation policies. Standard is listed at $8 a month per user with yearly billing; Premium at 18.00 USD and Enterprise at $28 a month per user, each with yearly billing. Paid plans have a 14-day trial without a credit card. Listed controls include SSO, enforced MFA, and role-based access.