RespondNow

Spec sheet

Purpose

RespondNow is an open-source incident management framework for handling incidents from start to finish.Read 4 Oct 2026 · respondnow.github.io

Audience

The project describes its intended community as developers and SREs contributing reusable runbooks.Read 4 Oct 2026 · github.com

Deployment

RespondNow is deployed on Kubernetes and its setup guide uses Helm.Read 4 Oct 2026 · respondnow.github.io

Integrations

The project documentation describes integration with Slack; the Helm repository README also says it integrates with MongoDB.Read 4 Oct 2026 · github.com

Security

The setup guide instructs administrators to generate and provide Slack app-level and bot OAuth tokens during setup.Read 4 Oct 2026 · respondnow.github.io

License

The repository states that RespondNow is licensed under Apache License 2.0.Read 4 Oct 2026 · github.com

Maker

The product site credits Harness Inc. in its copyright notice.Read 4 Oct 2026 · respondnow.io

Dashboard

An incident dashboard provides a visual interface for monitoring and managing ongoing incidents.Read 4 Oct 2026 · respondnow.github.io

Incident creation

Users can start an incident with /start in a designated Slack channel or a channel where the bot is integrated, or from the Slack app home page.Read 4 Oct 2026 · respondnow.github.io

Prerequisites

The documented deployment prerequisites are Kubernetes 1.22+, Helm 3, and a persistent volume sized at least 5 GB.Read 4 Oct 2026 · respondnow.github.io

Slack setup

The documentation requires permission to install locally developed Slack apps and integrate apps into workspace channels.Read 4 Oct 2026 · respondnow.github.io

Slack workflow

The dedicated Slack app lets teams create, list, and update incidents, set up triage channels, and attach artifacts such as bug reports, tickets, or RCA documents.Read 4 Oct 2026 · respondnow.github.io

Triage channels

When an incident is created, RespondNow creates a Slack channel named with the rn-{timestamp}-{incident-name} convention and adds the incident creator.Read 4 Oct 2026 · respondnow.github.io

Plans and prices

Every RespondNow plan and price →

Where Specifiction places it

• Incident Management Software#23 of 297.3