AlertOps vs RespondNow
AlertOps
alertops.comRespondNow
respondnow.ioSide by side
| Figure | AlertOps | RespondNow |
|---|---|---|
| Price from | $8/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 0 |
| Spec score · IT Incident Management Software | 9.4 (#1) | 7.1 (#28) |
| Purpose | AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. | RespondNow is a free, open-source incident management framework for managing organizational incidents through Slack. |
| Security and compliance | AlertOps states that it is SOC 2 Type II and GDPR compliant and runs on Microsoft Azure, which it says is FedRAMP authorized. | The opened maker pages describe Kubernetes deployment and Slack tokens but do not state a security certification or compliance standard. |
Plans
In their own words
AlertOps
AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. It supports multi-channel alerts, on-call schedules, live call routing, automated escalations, and incident response from detection through resolution. Workflow Automation can handle remediation, escalation, and communication workflows. OpsIQ correlates signals, automates triage, creates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. Its mobile incident management capabilities are available on iOS and Android. The service lists more than 150 pre-built connectors and can connect other systems through email, REST API, or webhooks. The free plan is free for up to five users, with basic alert routing and three escalation policies. Standard is listed at $8 a month per user with yearly billing; Premium at 18.00 USD and Enterprise at $28 a month per user, each with yearly billing. Paid plans have a 14-day trial without a credit card. Listed controls include SSO, enforced MFA, and role-based access.
RespondNow
RespondNow has no write-up on Specifiction yet; its figures are above.