Alida vs User Interviews
Alida
alida.com
User Interviews
userinterviews.comSide by side
| Figure | Alida | User Interviews |
|---|---|---|
| Price from | — | $3.42/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Market Research Software | 8.4 (#9) | 7.1 (#46) |
| Company founding | Alida traces its origin to Vision Critical, founded in 2000, and says the Alida name was adopted in 2020. | The About page describes the company as founded by three co-founders and says the company is ten years old, but does not state a founding year or headquarters. |
| Integrations | The integrations catalog covers CRM, research, ITSM, HRIS, ecommerce, SSO, analytics, incentives, social, collaboration and storage systems, including Salesforce, Adobe, SAP, Tableau, Zendesk, Okta and HubSpot. | The integration directory includes tools such as Zoom, Microsoft Teams, Google Calendar and Meet, Qualtrics, SurveyMonkey, Typeform, and UserTesting; the page says research-tool integrations are available on any plan. |
| Security certifications | Alida's Trust Center lists CCPA, CPRA, GDPR, HIPAA, PIPEDA and SOC 2 coverage, with public SOC 2 Type II and penetration-test documents. | User Interviews says it is SOC 2 Type II, ISO 27001, and ISO 27701 certified. |
Plans
Alida
- Alida Enterprise EditionPrice not published
- Alida platform subscriptionPriced on request
- Alida subscriptionPriced on request
User Interviews
- Recruit Essential$41 a year
- Recruit Pay As You Go$49, paid once
- Recruit CustomPriced on request
- Research Hub CRMPriced on request
- Research Hub WorkflowPriced on request
In their own words
Alida
Alida is a customer experience and insights platform that gathers customer feedback and employee voice through research communities. Its methods include surveys, digital intercepts, discussion forums, video interviews, focus groups, and usability testing, with email, in-app, and web intercept channels. Teams can recruit, profile, segment, target, and engage community members, then collect quantitative and qualitative feedback using customizable layouts and flexible deployment channels. Alida AI helps users query, visualize, summarize, and share insights, and identify trends and opportunities. Analytics include an AI reporting assistant, trend and behavior analysis, automated text and video analysis, and a centralized data repository. Integrations include Salesforce, Adobe Experience Cloud, Tableau, Zendesk, Okta, Qualtrics, Slack, and Google Forms; custom connectors can link insights with operational data. The platform runs on Android, iOS, web, and API. Alida lists encryption, regular audits, and compliance with SOC 2, GDPR, CCPA, and HIPAA, alongside privacy controls including double opt-in. Pricing is on request.
User Interviews
User Interviews has no write-up on Specifiction yet; its figures are above.