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User Interviews

userinterviews.com

From $3.42/mo WebAPI
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Spec score 7.1 #46 of 59 in Market Research Software

Spec sheet

Purpose
User Interviews connects researchers with participants and provides access to its panel or a team's own panel for user research, market research, and AI training studies.Read 30 Sep 2026 · userinterviews.com
Integrations
The integration directory includes tools such as Zoom, Microsoft Teams, Google Calendar and Meet, Qualtrics, SurveyMonkey, Typeform, and UserTesting; the page says research-tool integrations are available on any plan.Read 30 Sep 2026 · userinterviews.com
APIs
The Hub Participant API supports custom integrations and real-time participant data refresh, while the Recruitment API provides access to participant targeting, screening, scheduling, and incentive workflows.Read 30 Sep 2026 · userinterviews.com
Company founding
The About page describes the company as founded by three co-founders and says the company is ten years old, but does not state a founding year or headquarters.Read 30 Sep 2026 · userinterviews.com
Company status
The site says User Interviews is now part of UserTesting, Inc., which is acquiring User Interviews.Read 30 Sep 2026 · userinterviews.com
Data protection
Customer data is encrypted at rest with AES-256 and in transit with TLS 1.2 or 1.3; servers are located in the United States.Read 30 Sep 2026 · userinterviews.com
Notable limits
Recruit Essential is offered in 60- and 150-session options, Recruit Custom starts at 250 sessions, and Research Hub CRM starts at 1,000 contacts.Read 30 Sep 2026 · userinterviews.com
Participant panel
The company describes its panel as proprietary and says it does not source participants from third parties.Read 30 Sep 2026 · userinterviews.com
Recruitment
Its Recruit product targets and screens participants, automates scheduling and incentives, and offers AI-powered matching and fraud detection.Read 30 Sep 2026 · userinterviews.com
Research Hub
Research Hub automates research with a team's users and supports building an opt-in participant panel.Read 30 Sep 2026 · userinterviews.com
Screening
Screeners can use advanced logic and video responses for in-depth participant qualification.Read 30 Sep 2026 · userinterviews.com
Security certifications
User Interviews says it is SOC 2 Type II, ISO 27001, and ISO 27701 certified.Read 30 Sep 2026 · userinterviews.com
Support and uptime
The security page states a 99% uptime commitment and responses to technical support requests within 24 business hours.Read 30 Sep 2026 · userinterviews.com
Support options
The pricing page lists project coordinator and live chat support for Pay As You Go, customer success support for Essential, and prioritized support for Custom.Read 30 Sep 2026 · userinterviews.com

Plans and prices

Recruit Essential $41 a year $41/session or $82/session; billed annually 60 or 150 sessions · Advanced B2B targeting (+$35/session or +$41/session) Read 30 Sep 2026 · userinterviews.com
Recruit Pay As You Go $49, paid once $49/session or $98/session; paid per session Flexible number of sessions · Advanced B2B targeting (+$45/session or +$49/session) Read 30 Sep 2026 · userinterviews.com
Recruit Custom Priced on request Billed annually Starts at 250 sessions · Advanced B2B targeting at custom rate Read 30 Sep 2026 · userinterviews.com
Research Hub CRM Priced on request Book a demo Starts at 1,000 contacts in your participant CRM Read 30 Sep 2026 · userinterviews.com
Research Hub Workflow Priced on request Book a demo Starts at 3 seats · Unlimited collaborators Read 30 Sep 2026 · userinterviews.com

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