Alloy Navigator vs Lansweeper

Alloy Navigator is an IT service management solution for incident, change, and problem workflows, service requests, and IT asset management. It includes ITIL processes and configurable workflow components for business processes. Its customizable self-service portal can be set up without coding and can automate repeat requests. Other listed capabilities include approval workflows, SLA management, a knowledge base, an employee portal, and single sign-on. Organizations can run it on premises, as SaaS, or in their own Azure or AWS cloud. Documented integrations include Microsoft Teams, TeamViewer, Microsoft Entra ID, Dell warranty, Adobe licensing, Intune, and SCCM/MECM; connections can also use a REST API. Native iOS and Android apps serve technicians and users, with a separate inventory scanner app. Plans are billed annually: Explorer costs $19 a month for up to 3 technicians, Express costs $49 a month for 4 or more technicians, and Enterprise costs $89 a month for 4 or more technicians. Each plan allows unlimited requesters. Cloud hosting fees are additional to base product prices.

Lansweeper is Cyber Asset Intelligence software for organizations seeking visibility into their technology environments. It discovers IT, operational technology, cloud, and virtual assets, including unmanaged and rogue assets. Discovery can be agentless, with an IT Agent available for situations such as work-from-home environments. Inventory tools include data federation, normalization, classification, cleanup rules, dashboards, and generated diagrams. Lansweeper also provides vulnerability insights and flags software or assets that are at or approaching end of life. The platform offers a GraphQL API, webhooks, marketplace integrations, and a Flow Builder for custom workflows. Starter limits integrations to Service Desk ticket enrichment and has limited API features; Pro and Enterprise include marketplace apps, while full API access is in Enterprise. Lansweeper offers cloud-first Lansweeper Sites and on-premise Lansweeper Classic. Its cloud service uses TLS in transit, AES-256 at rest, encrypted credential storage, and logical customer-data separation. The free plan covers up to 100 assets. A 14-day trial provides access to all features without a credit card. Starter costs $199 a month billed annually; Pro costs $379 a month billed annually.