Alloy Navigator vs OpsYnt ITSM
Alloy Navigator
alloysoftware.com
OpsYnt ITSM
opsynt.comSide by side
| Figure | Alloy Navigator | OpsYnt ITSM |
|---|---|---|
| Price from | $19/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · IT Problem Management Software | 9.3 (#1) | 8.1 (#20) |
| Integrations | The integrations catalog includes native and REST-API connections such as AWS, Azure, AnyDesk, Apple Calendar, Asana, BambooHR, Confluence, Dell and Dropbox. | The ITSM page describes Entra ID setup and SLA breach alerts delivered to Microsoft Teams or Slack. |
| Security | The pricing page says its data center uses measures including camera monitoring, SSL encryption, and electronic intrusion detection, and offers on-premises hosting for security concerns. | OpsYnt says tenant isolation is enforced with Postgres row-level security and lists encryption at rest with AES-256 and in transit with TLS 1.3. |
Plans
Alloy Navigator
- Alloy Navigator Explorer$19 a month
- Alloy Navigator Express$49 a month
- Alloy Navigator Enterprise$89 a month
OpsYnt ITSM
- Starter$49 a month
- Pro$79 a month
- Business$149 a month
- EnterprisePriced on request
In their own words
Alloy Navigator
Alloy Navigator is an IT service management solution for incident, change, and problem workflows, service requests, and IT asset management. It includes ITIL processes and configurable workflow components for business processes. Its customizable self-service portal can be set up without coding and can automate repeat requests. Other listed capabilities include approval workflows, SLA management, a knowledge base, an employee portal, and single sign-on. Organizations can run it on premises, as SaaS, or in their own Azure or AWS cloud. Documented integrations include Microsoft Teams, TeamViewer, Microsoft Entra ID, Dell warranty, Adobe licensing, Intune, and SCCM/MECM; connections can also use a REST API. Native iOS and Android apps serve technicians and users, with a separate inventory scanner app. Plans are billed annually: Explorer costs $19 a month for up to 3 technicians, Express costs $49 a month for 4 or more technicians, and Enterprise costs $89 a month for 4 or more technicians. Each plan allows unlimited requesters. Cloud hosting fees are additional to base product prices.
OpsYnt ITSM
OpsYnt ITSM has no write-up on Specifiction yet; its figures are above.