Skip to content
SPECIFICTION
Get listed

OpsYnt ITSM

opsynt.com

From $49/mo Free trial WebiOSAndroidAPISelf-hosted
Visit opsynt.com
Spec score 8.1 #20 of 39 in IT Problem Management Software

Spec sheet

Purpose
OpsYnt ITSM is an ITIL-aligned service management platform for internal IT, HR, facilities, and other shared services teams.Read 5 Oct 2026 · opsynt.com
Audience
The company describes OpsYnt as suitable for internal IT teams at organizations ranging from two-person operations to companies with 1,000 seats.Read 5 Oct 2026 · opsynt.com
Integrations
The ITSM page describes Entra ID setup and SLA breach alerts delivered to Microsoft Teams or Slack.Read 5 Oct 2026 · opsynt.com
Security
OpsYnt says tenant isolation is enforced with Postgres row-level security and lists encryption at rest with AES-256 and in transit with TLS 1.3.Read 5 Oct 2026 · opsynt.com
AI Copilot
The Copilot can summarize incident threads, draft replies, suggest next steps, and link related configuration items.Read 5 Oct 2026 · opsynt.com
Automation
A visual no-code workflow builder automates routing, approvals, notifications, and CMDB updates.Read 5 Oct 2026 · opsynt.com
Change management
Change workflows support CAB approvals, risk scoring, rollback plans, and CMDB impact analysis.Read 5 Oct 2026 · opsynt.com
CMDB and assets
Asset management includes configuration items and relationships, software inventory, warranty tracking, and lifecycle status.Read 5 Oct 2026 · opsynt.com
Compliance status
The company says its SOC 2 Type II audit is in progress and ISO 27001 certification is on its roadmap.Read 5 Oct 2026 · opsynt.com
Identity and audit
The product lists SAML/OIDC single sign-on, SCIM provisioning, fine-grained roles, and immutable audit trails; SSO is available from Business and SCIM on Enterprise.Read 5 Oct 2026 · opsynt.com
Imports
Guided importers are available for ServiceNow, Jira Service Management, Freshservice, and Zendesk, carrying tickets, users, knowledge articles, and asset records.Read 5 Oct 2026 · opsynt.com
Incident management
Incident ticketing includes AI classification, priority scoring, and automatic routing to department queues.Read 5 Oct 2026 · opsynt.com
Mobile
The agent workspace and employee portal are responsive, while native iOS and Android apps are in public beta.Read 5 Oct 2026 · opsynt.com
Service catalog
The service catalog supports request templates with dynamic forms and multi-stage approvals.Read 5 Oct 2026 · opsynt.com

Plans and prices

Starter $49 a month $49/tech/mo Up to 5 technicians · Unlimited portal users · 25 GB storage · Basic SLAs · Community support Read 5 Oct 2026 · opsynt.com
Pro $79 a month $79/tech/mo Up to 25 technicians · 100 GB storage · Asset management/CMDB · Standard AI Copilot · Email support Read 5 Oct 2026 · opsynt.com
Business $149 a month $149/tech/mo Unlimited technicians · 500 GB storage · Advanced AI Copilot · Change and problem management · Priority support · Public REST API Read 5 Oct 2026 · opsynt.com
Enterprise Priced on request Custom 5 TB storage · SSO (SAML/OIDC) and SCIM · Private cloud option · Custom integrations and data residency · Immutable audit logs Read 5 Oct 2026 · opsynt.com

Every OpsYnt ITSM plan and price →

Where Specifiction places it

Alternatives to OpsYnt ITSMAll alternatives →