Alloy Navigator vs Runbooks
Alloy Navigator
alloysoftware.comRunbooks
runbooks.comSide by side
| Figure | Alloy Navigator | Runbooks |
|---|---|---|
| Price from | $19/mo | $25/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · IT Knowledge Base Software | 9.3 (#2) | 7.1 (#52) |
| Asset management | Navigator tracks physical and digital assets, maintenance, subscriptions, lifecycle status, warranties, contracts and vendors. | ITAM features include inventory and lifecycle management, warranty tracking, software and subscription management, QR code asset tracking, and service management. |
| Integrations | The integrations catalog includes native and REST-API connections such as AWS, Azure, AnyDesk, Apple Calendar, Asana, BambooHR, Confluence, Dell and Dropbox. | The maker says the product's modules work together in one integrated platform without bolt-on integrations. |
| Reporting | Navigator supplies dashboards, smart views, analytics and integrated reporting, with an open RDL-based reporting system. | Analytics features include automated reports, user satisfaction tracking, quality assurance, and tech KPI analytics. |
Plans
Alloy Navigator
- Alloy Navigator Explorer$19 a month
- Alloy Navigator Express$49 a month
- Alloy Navigator Enterprise$89 a month
In their own words
Alloy Navigator
Alloy Navigator is an IT service management solution for incident, change, and problem workflows, service requests, and IT asset management. It includes ITIL processes and configurable workflow components for business processes. Its customizable self-service portal can be set up without coding and can automate repeat requests. Other listed capabilities include approval workflows, SLA management, a knowledge base, an employee portal, and single sign-on. Organizations can run it on premises, as SaaS, or in their own Azure or AWS cloud. Documented integrations include Microsoft Teams, TeamViewer, Microsoft Entra ID, Dell warranty, Adobe licensing, Intune, and SCCM/MECM; connections can also use a REST API. Native iOS and Android apps serve technicians and users, with a separate inventory scanner app. Plans are billed annually: Explorer costs $19 a month for up to 3 technicians, Express costs $49 a month for 4 or more technicians, and Enterprise costs $89 a month for 4 or more technicians. Each plan allows unlimited requesters. Cloud hosting fees are additional to base product prices.