Alloy Navigator vs Tessio
Alloy Navigator
alloysoftware.comTessio
tessio-ai.github.ioSide by side
| Figure | Alloy Navigator | Tessio |
|---|---|---|
| Price from | $19/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · IT Knowledge Base Software | 9.3 (#2) | 7.3 (#50) |
| Deployment | Alloy offers SaaS, on-premises deployment, or installation in a customer Azure or AWS cloud. | The maker documents Docker Compose, single-container, and Kubernetes Helm deployment options. |
| Workflow automation | The product includes ready-made workflows for incidents, changes, problems, service requests, knowledge publishing and employee onboarding, plus custom workflow components. | The visual workflow builder supports branches, ticket updates, comments, HTTP calls, and sandboxed scripts. |
Plans
Alloy Navigator
- Alloy Navigator Explorer$19 a month
- Alloy Navigator Express$49 a month
- Alloy Navigator Enterprise$89 a month
In their own words
Alloy Navigator
Alloy Navigator is an IT service management solution for incident, change, and problem workflows, service requests, and IT asset management. It includes ITIL processes and configurable workflow components for business processes. Its customizable self-service portal can be set up without coding and can automate repeat requests. Other listed capabilities include approval workflows, SLA management, a knowledge base, an employee portal, and single sign-on. Organizations can run it on premises, as SaaS, or in their own Azure or AWS cloud. Documented integrations include Microsoft Teams, TeamViewer, Microsoft Entra ID, Dell warranty, Adobe licensing, Intune, and SCCM/MECM; connections can also use a REST API. Native iOS and Android apps serve technicians and users, with a separate inventory scanner app. Plans are billed annually: Explorer costs $19 a month for up to 3 technicians, Express costs $49 a month for 4 or more technicians, and Enterprise costs $89 a month for 4 or more technicians. Each plan allows unlimited requesters. Cloud hosting fees are additional to base product prices.