Alloy Navigator vs xAssets ITAM

Alloy Navigator is an IT service management solution for incident, change, and problem workflows, service requests, and IT asset management. It includes ITIL processes and configurable workflow components for business processes. Its customizable self-service portal can be set up without coding and can automate repeat requests. Other listed capabilities include approval workflows, SLA management, a knowledge base, an employee portal, and single sign-on. Organizations can run it on premises, as SaaS, or in their own Azure or AWS cloud. Documented integrations include Microsoft Teams, TeamViewer, Microsoft Entra ID, Dell warranty, Adobe licensing, Intune, and SCCM/MECM; connections can also use a REST API. Native iOS and Android apps serve technicians and users, with a separate inventory scanner app. Plans are billed annually: Explorer costs $19 a month for up to 3 technicians, Express costs $49 a month for 4 or more technicians, and Enterprise costs $89 a month for 4 or more technicians. Each plan allows unlimited requesters. Cloud hosting fees are additional to base product prices.

xAssets ITAM manages IT assets across licensing, procurement, maintenance, and disposal. Discovery can use the PC Analyser agent or agentless methods including WMI, SSH, and SNMP. Built-in connectors cover Active Directory, Microsoft SCCM and Intune, JAMF, Azure services, AWS, Google Cloud, JIRA Service Desk, and OKTA. Its API provides programmatic access to functions and supports connections to ERP, SaaS, PaaS, legacy, and cloud systems; it can process complex data for import and export to CSV, Excel, or PDF. The hybrid product is listed for web, Windows, self-hosted, and API use. The free IT asset-management instance has no time limit and allows one user, 100 endpoints, and 1,000 total assets, with optional network discovery and SSO. That free instance excludes Intune, SCCM, procurement, contracts, barcoding, configuration, and workflow. The Express Edition additional-user plan costs $60 a month. xAssets was founded in 2001 and is headquartered in the United Kingdom.