Alora Home Care vs Generations Homecare System

Alora Home Care combines scheduling, electronic visit verification (EVV), billing, payroll and caregiver management for home care agencies. Scheduling supports recurring visits and open shifts, matches caregivers to visits, and flags conflicts automatically. Built-in EVV uses GPS and telephony, monitors visits live, and alerts agencies to delays and no-shows. Alora says EVV connects with HHAeXchange, Sandata, Netsmart and CareBridge. Completed visits can flow automatically into billing and payroll, with billing support for multiple payer types. Caregiver records can track credentials and pay rates, with alerts before credentials expire. Caregivers can document visits without a signal, and information syncs when they reconnect. The product is aimed at personal care, companion care and Medicaid waiver agencies; Alora also supports home health and hospice. It lists access for iPhone, iPad, Mac, Android devices and Windows desktops, laptops and tablets. Alora says its mobile app is HIPAA compliant and that PHI in Alora Anywhere is encrypted on the device and in transit. The home care page says licenses are unlimited and multiple offices carry no extra cost. Pricing depends on agency users or patient count and is available by written quote.

Generations Homecare System is a cloud-hosted management system for homecare agencies, combining scheduling, electronic visit verification (EVV), reporting, billing, payroll, and client and caregiver management. Caregivers can verify visits using GPS or a verified telephone, with real-time visit verification. The browser-based service can be accessed from networked PCs, Macs, tablets, and smartphones. Mobile apps for caregivers, office staff, clinicians, and clients are available through the App Store, Google Play, and Amazon, but require an existing subscription. The Standard Software and Service plan costs $363 a month and includes three user licenses and one location, with unlimited caregivers and clients. Additional user licenses cost 30.25 USD each; additional locations cost 121 USD each. The EVV add-on costs $25 a month, requires an existing account, and has additional visit verification fees. Listed integrations include QuickBooks and QuickBooks Online, clearinghouse billing exports, and payroll and billing exports for ADP, Paychex, and others. The vendor describes security, compliance, and unlimited support and training provisions.