Alora Home Care vs TimeGrid
Alora Home Care
alorahealth.comTimeGrid
timegridworkforce.comSide by side
| Figure | Alora Home Care | TimeGrid |
|---|---|---|
| Price from | $295/mo | $6/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Home Care Scheduling Software | 8.9 (#1) | 7.9 (#10) |
| Billing | Completed visits flow into all-payer billing and payroll without duplicate entry. | Billing tools track payer authorizations and units, approve timesheets by exception, capture mileage and export payroll. |
| Billing and payroll | Completed visits flow automatically to billing and payroll, and the product supports billing across multiple payer types. | Features include payer authorization and unit tracking, approve-by-exception timesheets, mileage capture, and payroll export. |
| EVV | The product includes GPS and telephony electronic visit verification with live monitoring and delay or no-show alerts. | Caregivers can clock in and out with GPS and a photo, including offline, with geofencing, automatic exceptions and an audit trail. |
| Headquarters | The company lists Atlanta, Georgia as headquarters. | Texas, United States |
| Rating on G2 | 4.5 out of 5 from 83 reviews | No TimeGrid product rating is shown on the opened G2 workforce-management category page. |
| Rating on TrustRadius | 10 out of 10; the page reports 17 reviews and ratings | The opened TrustRadius homepage does not show a TimeGrid product rating or review count. |
| Scheduling | Scheduling supports recurring visits, open-shift notifications, caregiver matching and conflict alerts. | The scheduling module supports one-off and recurring visits, open shifts that caregivers can claim, shared service sites and call-out coverage. |
| Security | Alora states its mobile app is HIPAA compliant, and its privacy policy says PHI in Alora Anywhere is encrypted on the device and in transit. | The maker says TimeGrid encrypts data in transit and at rest, isolates agency data with database-level row-level security, logs PHI access, and supports MFA and daily backups. |
| Support | The home-care page claims 98% of support calls are answered instantly by a real person. | Starter includes email support, Professional includes priority support, and Enterprise includes a dedicated success manager. |
| What it does | Alora is a cloud-based agency platform for home care, home health and hospice operations. | TimeGrid combines scheduling, electronic visit verification, care management, compliance and billing for care agencies. |
Plans
Alora Home Care
- Alora Home Health$295 a month
- Alora Home CarePriced on request
- Custom agency quotePriced on request
TimeGrid
- Founding agency rate$6 a month
- Professional$99 a month
- Starter$99 a month
- Starter Pilot$99 a month
- Professional Pilot$249 a month
- EnterprisePriced on request
In their own words
Alora Home Care
Alora Home Care combines scheduling, electronic visit verification (EVV), billing, payroll and caregiver management for home care agencies. Scheduling supports recurring visits and open shifts, matches caregivers to visits, and flags conflicts automatically. Built-in EVV uses GPS and telephony, monitors visits live, and alerts agencies to delays and no-shows. Alora says EVV connects with HHAeXchange, Sandata, Netsmart and CareBridge. Completed visits can flow automatically into billing and payroll, with billing support for multiple payer types. Caregiver records can track credentials and pay rates, with alerts before credentials expire. Caregivers can document visits without a signal, and information syncs when they reconnect. The product is aimed at personal care, companion care and Medicaid waiver agencies; Alora also supports home health and hospice. It lists access for iPhone, iPad, Mac, Android devices and Windows desktops, laptops and tablets. Alora says its mobile app is HIPAA compliant and that PHI in Alora Anywhere is encrypted on the device and in transit. The home care page says licenses are unlimited and multiple offices carry no extra cost. Pricing depends on agency users or patient count and is available by written quote.
TimeGrid
TimeGrid has no write-up on Specifiction yet; its figures are above.