Amazon Relay vs LoadBetter

Amazon Relay is a free freight marketplace where carriers can find spot loads and contracts. Its load board supports one-off load searches and bookings, alongside Post A Truck matching, lane auctions, and single- or multi-week round-trip contracts. Before accepting a load, carriers can see the base rate, fuel surcharge, and toll charges. Completed work is paid weekly: loads completed by Saturday at 23:59 are paid the following Friday. The web portal and Android and iOS apps provide access; drivers can view schedules and load history, inspect assets, follow load instructions, and report issues in the app. Truck-friendly routes account for truck and trailer type, road restrictions, and changing traffic. Drivers can request trip support through Relay Assistant, an AI-generated chat tool. Active carriers may also access discounts on services and equipment, including eligible Samsara dash cams. Carrier eligibility generally includes interstate DOT authority active for at least 180 days, a valid MC number, qualifying safety metrics, and required insurance. Completed applications are typically approved or rejected within one to three weeks, according to Amazon.

LoadBetter is a freight marketplace where shippers and brokers publish loads to selected carriers, then widen access through a public marketplace when they need more capacity. In private workflows, they can receive bids and counteroffers, accept Book Now responses, compare offers, and award a load. Private loads stay with the audience chosen by the publisher unless they are made public. Responses from the Public Marketplace remain connected to the same load and award process. Loadboard Network provides carriers with inbound freight opportunities alongside private and public freight. LoadBetter works alongside a customer's TMS; the TMS remains responsible for planning, accounting, billing, settlement, and financial records. The platform lists web, Android, and iOS access. Broker Free costs nothing, billed forever, with unlimited loads, internal users, and carrier invitations. Carrier costs nothing, billed free forever, with unlimited private-network participation and bids. LoadBetter says it charges no transaction, booking, delivery, or freight commission fees. Driver live tracking and the Driver App are listed as coming soon or in development.