Ambassador vs Mention Me
Ambassador
getambassador.com
Mention Me
mention-me.comSide by side
| Figure | Ambassador | Mention Me |
|---|---|---|
| Price from | $100/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 11 | 6 |
| Spec score · Customer-to-Customer (C2C) Community Marketing Software | 8.1 (#3) | 8.5 (#1) |
| Spec score · Referral Marketing Software | 8.0 (#10) | 8.7 (#5) |
| Spec score · Referral Management Software | 8.1 (#9) | 8.7 (#4) |
| Availability | The site provides a login and public API documentation; the opened pages do not state downloadable desktop or mobile applications. | Mention Me says it has historically maintained 99.99% platform uptime and publishes a live status page. |
| Headquarters | The current site footer identifies Seattle, Washington, and the pricing page lists Ambassador Software at 2212 Queen Anne Ave North, Suite 767, Seattle, WA 98109. | London, United Kingdom |
| Integrations | The integrations page lists Salesforce, HubSpot, Okta, Microsoft Entra ID, Google Workspace, Shopify, Stripe, Tango, Sendoso, WooCommerce, Blackhawk, Twilio, and Zapier. | Native or direct integrations include Klaviyo, Emarsys, Braze, Bloomreach, Salesforce Marketing Cloud, Attentive, Meta, Google Ads, TikTok, Dotdigital, Ometria, mParticle, Feefo and Trustpilot. |
| Product | Ambassador describes itself as a Customer Lifecycle Operating System that runs advocacy, referral, affiliate, influencer, and loyalty programs across nine engines under GROW, KEEP, and PROVE. | Mention Me describes its platform as an AI-powered customer advocacy and referral marketing platform for brands. |
| Security | The integrations page states that Ambassador maintains SOC 2 Type II, GDPR, and CCPA compliance and adheres to the US Data Privacy Framework. | Mention Me states it is ISO 27001 certified and GDPR and PECR compliant, and that it encrypts data in transit and at rest. |
| Support | The pricing page says all plans include knowledge-base access and customer support, while higher-tier plans add dedicated account management, strategic guidance, and priority support. | Support depends on the package; the FAQ says clients can access an on-demand Client Success Manager for performance analysis and tailored recommendations. |
Plans
Ambassador
- Professional$125 a month
- Enterprise$1,250 a month
- Predictive/Recommendation Engine$100 a month
- Professional (Communication Cloud)$100 a month
- Professional (Incentive Storefront Engine)$100 a month
- Professional (Advocacy Engine)$125 a month
- Professional (Customer Value Engine)$125 a month
- Enterprise (Communication Cloud)$500 a month
- Enterprise (Incentive Storefront Engine)$500 a month
- Enterprise (Advocacy Engine)$1,250 a month
Mention Me
- EssentialsPriced on request
- AdvancedPriced on request
- UltimatePriced on request
- StarterFree
- Custom platform pricingPriced on request
- EssentialPriced on request
In their own words
Ambassador
Ambassador has no write-up on Specifiction yet; its figures are above.
Mention Me
Mention Me is an AI-powered customer advocacy and referral marketing platform for brands. Its Product Referral feature tracks who shares products, which products they recommend, and whether those shares lead to sales. Name Share lets a customer recommend a brand in conversation, with a friend entering the customer’s name at checkout. Brands can run cohort A/B tests and use Propensity to Refer machine learning to tailor messages and actions to customer segments. The dashboard reports referral revenue and new-customer average order value, alongside advocacy insights and optimisation tips. Integrations and partners include Emarsys, Klaviyo, Attentive, Shopify, Trustpilot, and Feefo; APIs and webhooks can connect other customer platforms. Mention Me says it is ISO 27001 certified and GDPR and PECR compliant, with data encrypted in transit and at rest. It says the platform is hosted by AWS in a multi-zone data centre in Ireland, and undergoes annual third-party security audits and penetration tests every six months. The service is available on the web and through an API. Pricing is on request, and a 60-day trial is offered. Mention Me was founded in 2013 and is headquartered in London.