Amex GBT Neo vs Egencia
Amex GBT Neo
amexglobalbusinesstravel.comEgencia
egencia.comSide by side
| Figure | Amex GBT Neo | Egencia |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Travel and Expense Management Software | 8.4 (#4) | 8.3 (#6) |
| Duty of care | Neo includes servicing options and duty-of-care tools for traveler support. | Traveler Tracker locates travelers, while incident alerts and geographic risk indicators support disruption response. |
| Integrations | Neo integrates suppliers, analytics, corporate payment methods, travel policies, user profiles and single sign-on. | Egencia advertises more than 50 partner integrations and synchronization with preferred expense providers. |
| Purpose | Neo is a travel and expense management solution for businesses, combining travel booking and expense management. | Egencia by Amex GBT provides a platform for managing business travel and related expenses. |
| Rating on Apple App Store | 4.1 out of 5 from 1.1K ratings | 4.7 out of 5 from 57K ratings |
| Rating on Capterra | 3.5 out of 5 from 6 reviews | 3.8 out of 5 from 56 reviews |
| Rating on Google Play | 2.2 out of 5 from 1.19K reviews | 4.7 out of 5 from 8.28K reviews |
| Support | Amex GBT says its travel counselors are available for chat 24/7, with app-based assistance and travel counselor handoff. | Egencia says it provides global 24/7 help through chat, phone and in-app messaging, with optional premium service tiers. |
| What it does | Neo is Amex GBT’s end-to-end corporate travel and expense platform for complex organizations. | Egencia is a corporate travel-management platform for booking, servicing, expense connectivity, policy compliance, analytics and traveler safety. |
Plans
Amex GBT Neo
- Amex GBT NeoPriced on request
- Custom enterprise planPriced on request
Egencia
- EgenciaPriced on request
- Egencia travel-management platformPriced on request
In their own words
Amex GBT Neo
Amex GBT Neo combines business travel booking with expense management for organizations. Bookings automatically feed into Neo expense, connecting travel activity with expense workflows. Businesses can configure policies for complex or changing needs. Travelers can use the retail-shopping-style experience on desktop and mobile, receive itinerary recommendations based on preferences and booking history, and modify those itineraries. Expense features include receipt capture and categorization, automatic allowance and reimbursement calculations, duplicate-expense detection, and prompts to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on; it can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for Android and iOS. Amex GBT says travel counselors are available for chat 24/7, with app-based assistance and handoff to a counselor. Pricing is on request and may be a flat fee, pay as you book, subscription, or custom terms depending on company needs. Availability may vary by location.