Amex GBT Neo vs Mesh Travel

Amex GBT Neo combines business travel booking with expense management for organizations. Bookings automatically feed into Neo expense, connecting travel activity with expense workflows. Businesses can configure policies for complex or changing needs. Travelers can use the retail-shopping-style experience on desktop and mobile, receive itinerary recommendations based on preferences and booking history, and modify those itineraries. Expense features include receipt capture and categorization, automatic allowance and reimbursement calculations, duplicate-expense detection, and prompts to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on; it can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for Android and iOS. Amex GBT says travel counselors are available for chat 24/7, with app-based assistance and handoff to a counselor. Pricing is on request and may be a flat fee, pay as you book, subscription, or custom terms depending on company needs. Availability may vary by location.

Mesh Travel manages business travel and expenses from request through reimbursement, with booking, policy controls, expense automation, and traveler visibility. Travelers can book online or offline and contact agents in the app. Mesh supports different travel management solutions for global subsidiaries, executive white-glove services, and connections to customers' preferred Travel Management Companies to sync trip data. It combines itineraries with transaction data to track travelers in real time. The platform collects and tags receipts and captures spending from unmanaged bookings and expenses incurred during trips. Guest travelers can have separate policies, approval flows, travel cards, and automated receipt collection and coding. Customizable rules can set spending limits, approved vendors, and expense categories, with enforcement through the platform and traveler cards. Mesh also lists integrations with accounting software, TMCs, HRIS, and other apps, including ADP Workforce Now. It is available on web, Android, and iOS. The Pro plan is free for up to three users; Premium costs $13 a month per user. Enterprise pricing is custom. Mesh lists SOC 1 and SOC 2 Type II reports and PCI DSS Level 1 Service Provider compliance.