Andrea Helpdesk vs Go Help Desk
Andrea Helpdesk
andreahelpdesk.com
Go Help Desk
gohelpdesk.orgSide by side
| Figure | Andrea Helpdesk | Go Help Desk |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Customer Support Software | 8.8 (#4) | 7.6 (#19) |
| Spec score · Help desk software | 8.2 (#41) | 7.2 (#82) |
| API access | Yes | Yes |
| Help center | Yes | No |
| Product | Andrea Helpdesk is a self-hosted customer support platform built as a PHP application. | Go Help Desk is an open-source ticket management system for staff to submit and track support requests and for teams to triage, respond to, and resolve them. |
| SLA management | Yes | Yes |
| Ticket automation | Yes | Yes |
Plans
In their own words
Andrea Helpdesk
Andrea Helpdesk has no write-up on Specifiction yet; its figures are above.
Go Help Desk
Go Help Desk has no write-up on Specifiction yet; its figures are above.