Andrea Helpdesk vs LibreDesk
Andrea Helpdesk
andreahelpdesk.comLibreDesk
libredesk.ioSide by side
| Figure | Andrea Helpdesk | LibreDesk |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Customer Support Software | 8.8 (#4) | 7.9 (#17) |
| Spec score · Help desk software | 8.2 (#41) | 7.6 (#68) |
| API | The product includes a REST API, with documentation covering authentication, tickets, replies, attachments, portal routes, and update endpoints. | LibreDesk provides HTTP/JSON APIs and webhooks for custom integrations and workflows. |
| Help center | Yes | The help center supports searchable collections and articles in multiple languages. |
| Product | Andrea Helpdesk is a self-hosted customer support platform built as a PHP application. | LibreDesk is an open-source, self-hosted omnichannel customer support desk for handling live chat, email, WhatsApp, and more. |
Plans
In their own words
Andrea Helpdesk
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