Annex Cloud Loyalty Experience Platform vs SWiP
Annex Cloud Loyalty Experience Platform
annexcloud.comSWiP
swip.appSide by side
| Figure | Annex Cloud Loyalty Experience Platform | SWiP |
|---|---|---|
| Price from | $1,250/mo | $129/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Loyalty Program Software | 8.9 (#5) | 7.1 (#30) |
| Audience | The company describes the platform as enterprise-ready SaaS and highlights support for complex, multi-brand and multi-region programs. | SWiP says it serves small businesses and chains in cafés, restaurants, bakeries, grocery and convenience stores, and service businesses. |
| Headquarters | LinkedIn lists headquarters in McLean, Virginia, while the company gives a McLean corporate-office address. | SWiP International L.L.C-FZ says it is headquartered in Meydan Free Zone, Dubai, UAE. |
| Support | Annex Cloud advertises 24/7 support, an assigned Customer Success Manager, training and documentation, and periodic program reviews. | SWiP says support is provided in a shared chat for the business and its staff, with 95% of tickets closed the day they arrive. |
Plans
Annex Cloud Loyalty Experience Platform
- Annex Cloud Loyalty Experience Platform$15,000 a year
- Loyalty Experience PlatformPriced on request
SWiP
- Wallet cards with AI$129 a month
- SWiP Wallet$199 a month
- SWiP White LabelPriced on request
In their own words
Annex Cloud Loyalty Experience Platform
Annex Cloud Loyalty Experience Platform helps brands build personalized loyalty experiences across online, in-app, in-store, and other customer touchpoints. It supports points, tiered, paid, punch-card, and hybrid programs, with incentives such as promotions, merchandise, experiences, and receipt-verified purchases. Engagement tools include gamification, social loyalty, surveys, quizzes, and contests. Personalization uses zero- and first-party attributes, real-time segmentation, event-triggered journeys, and progressive profiling. Referral features can reward both the referring customer and the friend, with fraud controls and referral attribution. Annex Cloud says the platform supports millions of customers and transactions across multiple brands and regions, including multi-currency and multi-language programs. Integration options include more than 125 connectors and a RESTful API; named integrations include SAP, Microsoft Dynamics, and Adobe Commerce. The company describes GDPR and CCPA support, SOC 2 Type 2 and ISO 27001 certifications, AES-256 encryption at rest, TLS protection for internet traffic, role-based access, and SAML single sign-on. Support offerings include 24/7 assistance, an assigned Customer Success Manager, training, documentation, and periodic program reviews. Pricing is available by contacting Annex Cloud or requesting a demo.