SWiP

Spec sheet

Product

SWiP describes itself as an AI-powered loyalty platform combining loyalty programs, CRM, AI marketing campaigns and payments for restaurants, coffee shops and retail stores.Read 7 Oct 2026 · swip.app

Audience

SWiP says it serves small businesses and chains in cafés, restaurants, bakeries, grocery and convenience stores, and service businesses.Read 7 Oct 2026 · swip.app

Support

SWiP says support is provided in a shared chat for the business and its staff, with 95% of tickets closed the day they arrive.Read 7 Oct 2026 · swip.app

Headquarters

SWiP International L.L.C-FZ says it is headquartered in Meydan Free Zone, Dubai, UAE.Read 7 Oct 2026 · swip.app

AI campaigns

Its AI reads receipts, purchase frequency, favorite items and churn risk to personalize campaign offers and timing for individual customers.Read 7 Oct 2026 · swip.app

Campaign controls

Marketers can use autopilot, approve AI-prepared campaigns before launch, or build segments and pushes manually.Read 7 Oct 2026 · swip.app

CRM and analytics

CRM includes a customer database, customer profiles and 25 reports, with RFM analysis and behavior-based segments.Read 7 Oct 2026 · swip.app

Limit noted

The product page marks the AI feature for increasing items per ticket as “Soon.”Read 7 Oct 2026 · swip.app

Loyalty features

The platform lists 15 loyalty mechanics and 10 margin-protection functions, including tiers, points, targeted promotions, excluded items and controls against double discounting.Read 7 Oct 2026 · swip.app

Order commission

The site lists a 2.5% commission for orders taken through a business’s own SWiP channel and compares it with a 20% aggregator fee.Read 7 Oct 2026 · swip.app

Ordering and payments

SWiP lists pickup, delivery, table ordering, self-service kiosk loyalty and card payments among its ordering and checkout features.Read 7 Oct 2026 · swip.app

POS connection

The site says businesses connect SWiP to their POS and can launch in one day without developers; it does not name specific POS integrations on the page.Read 7 Oct 2026 · swip.app

Wallet integrations

Customers can add digital loyalty cards to Apple Wallet or Google Wallet without installing the SWiP app.Read 7 Oct 2026 · swip.app

Plans and prices

Every SWiP plan and price →

Where Specifiction places it

• Loyalty Program Software#30 of 397.1