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SPECIFICTION
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Anserve vs Upfirst

Anserve

anserve.com

Upfirst

upfirst.ai

Side by side

FigureAnserveUpfirst
Price from$25/mo$24.95/mo
Free plan——
Free trial—Yes
Open source——
WebYesYes
API—Yes
Plans published15
Spec score · Virtual Receptionist Services7.9 (#12)7.5 (#28)
Call handlingLive agents use client-specific scripts to answer inquiries, schedule appointments, dispatch technicians, or transfer urgent calls.It can collect caller details, answer common questions, summarize calls, and provide transcripts and recordings by email or SMS.
HeadquartersButler, New Jersey, United StatesMiami, Florida, United States
IntegrationsAnserve says it works with a variety of CRMs, scheduling platforms, and dispatch systems within existing workflows.The integrations page lists Acuity Scheduling, Calendly, Clio, Google Calendar, Make, Outlook, Square, Zapier, and custom integrations.
LanguagesAnserve offers English and Spanish support and translation services for more than 200 other languages.Upfirst says it speaks English, Spanish, and more than 35 other languages.
SecurityAnserve says it follows strict data security protocols to protect customer information and confidentiality.Upfirst publishes a security disclosure policy asking researchers to report vulnerabilities by email and avoid accessing or modifying other users’ data.

Plans

Anserve

  • Answering service plan$25 a month

Anserve pricing →

Upfirst

  • Starter$24.95 a month
  • Premium$59.95 a month
  • Pro (Most popular)$159.95 a month
  • Scale$299 a month
  • CustomPriced on request

Upfirst pricing →

In their own words

Anserve

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Upfirst

Upfirst has no write-up on Specifiction yet; its figures are above.

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