Anserve

Spec sheet

Integrations

Anserve says it works with a variety of CRMs, scheduling platforms, and dispatch systems within existing workflows.Read 9 Oct 2026 · anserve.com

Security

Anserve says it follows strict data security protocols to protect customer information and confidentiality.Read 9 Oct 2026 · anserve.com

Headquarters

Butler, New Jersey, United StatesRead 23 Sep 2026 · anserve.com

Founded

1969Read 23 Sep 2026 · anserve.com

Agent training

The company says agents receive regular training on HIPAA, customer service, and breach prevention.Read 9 Oct 2026 · anserve.com

Call handling

Live agents use client-specific scripts to answer inquiries, schedule appointments, dispatch technicians, or transfer urgent calls.Read 9 Oct 2026 · anserve.com

Company background

Anserve says it has provided answering services since 1969 and is a family business with more than 100 employees.Read 9 Oct 2026 · anserve.com

Emergency support

The service offers 24/7 emergency dispatch, escalating urgent calls according to client protocols.Read 9 Oct 2026 · anserve.com

Healthcare compliance

Anserve offers HIPAA-compliant answering services for healthcare clients.Read 9 Oct 2026 · anserve.com

Industries

Its stated client industries include healthcare, property management, home services, emergency restoration, legal and professional services, MSPs, small businesses, utilities, and oil and gas.Read 9 Oct 2026 · anserve.com

Languages

Anserve offers English and Spanish support and translation services for more than 200 other languages.Read 9 Oct 2026 · anserve.com

People and automation

Anserve says calls are handled by trained live agents, with technology and automation used when appropriate.Read 9 Oct 2026 · anserve.com

Scheduling

Agents can book, modify, and confirm appointments in real time using a client's calendar, EMR, or CRM.Read 9 Oct 2026 · anserve.com

Service

Anserve provides 24/7 live answering and contact center services for managing calls, scheduling appointments, dispatching emergencies, and supporting customers.Read 9 Oct 2026 · anserve.com

SSO

Anserve supports SSO using SAML 2.0 and OpenID Connect and says it uses SCIM 2.0 for automated user provisioning and deprovisioning.Read 9 Oct 2026 · anserve.com

Support and onboarding

Anserve says most clients can be onboarded within a few days and offers customized plans after a consultation.Read 9 Oct 2026 · anserve.com

Plans and prices

Every Anserve plan and price →

Where Specifiction places it

• Virtual Receptionist Services#12 of 367.9