Answerbase vs Zendesk Guide
Answerbase
answerbase.com
Zendesk Guide
zendesk.comSide by side
| Figure | Answerbase | Zendesk Guide |
|---|---|---|
| Price from | $149/mo | $19/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 10 |
| Spec score · Customer Community Software | 8.2 (#12) | 8.5 (#8) |
| Spec score · Knowledge base software | 7.5 (#110) | 9.2 (#3) |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Headquarters | Barcelona, Spain | San Francisco, California, United States |
| SSO support | Yes | Yes |
| Paid from | 149 | 55 |
Plans
Answerbase
- Starter$149 a month
- Business$399 a month
- Advanced$799 a month
- EnterprisePriced on request
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Answerbase
Answerbase has no write-up on Specifiction yet; its figures are above.
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.