AnyChat vs Chatfuel
AnyChat
anychat.one
Chatfuel
chatfuel.comSide by side
| Figure | AnyChat | Chatfuel |
|---|---|---|
| Price from | $9/mo | $18/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 5 |
| Spec score · Chatbot Builders | 8.9 (#20) | 9.2 (#5) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Human handoff | Yes | Yes |
| Integrations | Listed integrations include reCAPTCHA, Cloudflare Turnstile, Telegram, Twilio, and Google Sheets. | Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations. |
| Knowledge base | The knowledge base supports a custom domain and articles containing text, images, videos, and code blocks. | Yes |
| Shared inbox | The shared inbox brings customer conversations from Messenger, Instagram, WhatsApp, and other channels into one dashboard, where they can be assigned, tagged, and tracked. | The inbox combines WhatsApp, Instagram, Facebook, TikTok and website conversations and lets teammates take over from automation. |
| Paid from | 9 | 69 |
| Visual flow builder | Yes | Yes |
Plans
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
In their own words
AnyChat
AnyChat brings customer conversations, tickets, a knowledge base, automation, and bots into a support platform for web, iOS, Android, and API use. Its shared inbox collects messages from channels such as Messenger, Instagram, and WhatsApp, where teams can assign, tag, and track conversations. No-code flows can route requests by channel, intent, or customer segment and hand them to human agents. The website widget lets visitors contact a business through live chat, WhatsApp, Messenger, and other channels. Incoming emails can become tickets automatically, with configurable assignments, statuses, priorities, types, and filters. The knowledge base supports a custom domain and articles with text, images, video, and code blocks. Listed channels also include Twilio SMS, Telegram, Viber, LINE, WeChat, Zalo, and an API channel. The mobile experience includes inbox and conversation views, predefined replies, AI help, and reassignment. Plans include a free option, Starter at $9 a month, Advanced at $14 a month, and Growth at $19 a month; a 14-day trial is listed.