AnyChat vs Desku AI Chatbot Builder
AnyChat
anychat.one
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | AnyChat | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $9/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 8 |
| Spec score · Chatbot Builders | 8.9 (#20) | 9.1 (#10) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Integrations | Listed integrations include reCAPTCHA, Cloudflare Turnstile, Telegram, Twilio, and Google Sheets. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge base | The knowledge base supports a custom domain and articles containing text, images, videos, and code blocks. | Yes |
| Product | AnyChat combines a support inbox, knowledge base, ticketing system, automation, and bots for customer support teams. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
| Paid from | 9 | 39 |
| Visual flow builder | Yes | Yes |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
AnyChat
AnyChat brings customer conversations, tickets, a knowledge base, automation, and bots into a support platform for web, iOS, Android, and API use. Its shared inbox collects messages from channels such as Messenger, Instagram, and WhatsApp, where teams can assign, tag, and track conversations. No-code flows can route requests by channel, intent, or customer segment and hand them to human agents. The website widget lets visitors contact a business through live chat, WhatsApp, Messenger, and other channels. Incoming emails can become tickets automatically, with configurable assignments, statuses, priorities, types, and filters. The knowledge base supports a custom domain and articles with text, images, video, and code blocks. Listed channels also include Twilio SMS, Telegram, Viber, LINE, WeChat, Zalo, and an API channel. The mobile experience includes inbox and conversation views, predefined replies, AI help, and reassignment. Plans include a free option, Starter at $9 a month, Advanced at $14 a month, and Growth at $19 a month; a 14-day trial is listed.
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.