Appbot vs Doorbell.io
Appbot
appbot.coDoorbell.io
doorbell.ioSide by side
| Figure | Appbot | Doorbell.io |
|---|---|---|
| Price from | $39.92/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Customer Feedback Software | 9.0 (#4) | 8.4 (#14) |
| Analysis | It applies sentiment, topic and emotion analysis to review data and categorizes feedback such as feature requests, bugs, crashes and UX issues. | Doorbell automatically tags feedback as positive, neutral, or negative using sentiment analysis. |
| Founded | 2011 | 2013 |
| Integrations | Listed integrations include Slack, Zendesk, Zapier, Google Chat, Microsoft Teams, Trello, Tableau, webhooks and other CRMs. | The maker lists over 30 integrations, including Slack, Trello, GitHub, Asana, Jira, Zendesk, Help Scout, and Freshdesk. |
| Plan limits | Small tracks up to 5 sources, Medium 40, and Large 100; a source is one app in one app store. | The Free plan retains Doorbell branding; removing the Powered by Doorbell.io link requires a paid plan. |
| Purpose | Appbot analyzes and supports replies to app reviews for app developers, product managers and support teams. | Doorbell collects, manages, and analyzes customer feedback for products. |
| Security | Appbot says it enforces TLS for services, encrypts stored data and rotates keys regularly, and hosts infrastructure on AWS. | The maker says its database is encrypted at rest, its service is frequently audited by security specialists, and it offers two-factor authentication. |
| Support | Appbot offers email support only and says it aims to respond within one business day; it does not offer live demos. | The maker says a customer can reach someone able to help and invites users to send questions and product suggestions. |
Plans
Appbot
- Small$49 a month
- Medium$99 a month
- Large$166 a month
- Premium$479 a month
- Premium$479 a year
Doorbell.io
- FreeFree
- Startup$29 a month
- Business$49 a month
- Enterprise$99 a month
In their own words
Appbot
Appbot analyzes app-store reviews and helps teams monitor, understand, and answer customer feedback. It collects reviews from Apple App Store, Google Play, Mac App Store, and Microsoft Store, then applies sentiment, topic, and emotion analysis. Feedback can be categorized as feature requests, bugs, crashes, or user-experience issues. Monitoring alerts track incoming reviews, while AI Replies draft personalized responses in a brand voice and the reviewer’s language. Ask Appbot answers questions in plain language from review data, and Appbot MCP connects review intelligence to compatible tools such as Claude and ChatGPT. Teams can reply in Appbot or through integrations including Slack, Zendesk, Zapier, Google Chat, Microsoft Teams, Trello, Tableau, webhooks, and other CRMs. Dashboards combine up to 35 data points and widgets, with scheduled interactive PDF reports sent by email. Plans start at $49 a month billed annually, and a 14-day trial is available. There is no free plan; REST API access is an optional paid add-on for Large and Premium.
Doorbell.io
Doorbell.io collects, manages, and analyzes customer feedback for products through in-app feedback and NPS surveys. It can tag submissions as positive, neutral, or negative, and teams can reply through Slack, email, a helpdesk, or the dashboard. Team members can assign feedback, add internal notes, and track resolution. Submissions may include automatically generated screenshots and customer attachments, while the feedback widget can be adjusted for colors, copy, fields, positioning, and layout. The maker lists more than 30 integrations, including Slack, Trello, GitHub, Asana, Jira, Zendesk, Help Scout, and Freshdesk. Forms detect the user's language and support translated forms, requests, and responses. Doorbell.io is available on the web, iOS, and Android, and was founded in 2013. A free plan is available; paid plans start at $29 a month. New accounts can optionally try the Business plan for seven days with full feature access and no credit card required. The Free plan is limited to two team members and one application, includes 50 screenshots, and retains Doorbell branding.