Appbot vs UserJot
Appbot
appbot.co
UserJot
userjot.comSide by side
| Figure | Appbot | UserJot |
|---|---|---|
| Price from | $39.92/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Customer Feedback Software | 9.0 (#4) | 8.7 (#8) |
| Plan limits | Small tracks up to 5 sources, Medium 40, and Large 100; a source is one app in one app store. | The Free plan includes two feedback boards and three admin roles; Starter includes five boards and Professional includes unlimited boards. |
| Support | Appbot offers email support only and says it aims to respond within one business day; it does not offer live demos. | The site lists support by email at [email protected]. |
Plans
Appbot
- Small$49 a month
- Medium$99 a month
- Large$166 a month
- Premium$479 a month
- Premium$479 a year
In their own words
Appbot
Appbot analyzes app-store reviews and helps teams monitor, understand, and answer customer feedback. It collects reviews from Apple App Store, Google Play, Mac App Store, and Microsoft Store, then applies sentiment, topic, and emotion analysis. Feedback can be categorized as feature requests, bugs, crashes, or user-experience issues. Monitoring alerts track incoming reviews, while AI Replies draft personalized responses in a brand voice and the reviewer’s language. Ask Appbot answers questions in plain language from review data, and Appbot MCP connects review intelligence to compatible tools such as Claude and ChatGPT. Teams can reply in Appbot or through integrations including Slack, Zendesk, Zapier, Google Chat, Microsoft Teams, Trello, Tableau, webhooks, and other CRMs. Dashboards combine up to 35 data points and widgets, with scheduled interactive PDF reports sent by email. Plans start at $49 a month billed annually, and a 14-day trial is available. There is no free plan; REST API access is an optional paid add-on for Large and Premium.
UserJot
UserJot brings feedback management and customer support tools together for web and API use. Teams can collect requests on feedback boards, publish a roadmap and changelog, and place a widget inside their product with feedback, updates, and live chat. Juno answers from a team’s docs and website, then passes unresolved conversations to the team in the same thread; forwarded support email shares an inbox with chats. Requests, votes, statuses, roadmap items, and changelog posts are connected, so teams can update voters when work ships. Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect, and the same actions are available through a REST API. Paid plans include Slack integration, though request creation is limited to admins and owners and notifications are read-only. The free plan is free and includes two boards and three admin roles. Starter costs $29 a month; Professional costs $59 a month. Live chat and Juno are in beta and not included in plan prices.