Appcues vs Flook
Appcues
appcues.comFlook
flook.coSide by side
| Figure | Appcues | Flook |
|---|---|---|
| Price from | — | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Customer Onboarding Software | 8.2 (#8) | 9.0 (#2) |
| Analytics | Appcues Analytics provides trends, funnels, paths, retention curves, contextualized events, segments, dashboards, reports, and AI analysis. | Built-in analytics report completion rates, drop-off steps and click-through for each flow. |
| Integrations | Appcues offers native integrations including Salesforce, HubSpot, Intercom, Slack, Mixpanel, and Heap, plus MCP, webhooks, API, and Zapier connections. | The terms page names Facebook's API for displaying Facebook and Instagram posts and also lists YouTube terms. |
| Support | Every customer receives implementation services, onboarding support, a dedicated experience manager, and ongoing access to the support team. | The pricing page lists priority support on Growth and premium support on Lifetime, and the site provides a support email address. |
Plans
In their own words
Appcues
Appcues helps teams create in-product experiences for onboarding users, encouraging feature adoption, collecting feedback, and reducing support requests without engineering help for every change. Its formats include Flows, Checklists, Launchpads, Banners, Pins, NPS and Surveys, and Workflows. A Chrome extension, Appcues Builder, creates Flows, Pins, and Banners; Appcues Studio is a web dashboard for other experience types, targeting, themes, analytics, and administration. Mobile support covers native iOS and Android apps as well as React Native, Flutter, and Ionic through a mobile SDK. Mobile experiences include Flows, Surveys, Embeds, and push notifications, with targeting, translation, themes, and analytics. Appcues Analytics offers trends, funnels, paths, retention curves, contextualized events, segments, dashboards, reports, and AI analysis. Appcues AI is included on every plan and can plan, troubleshoot, build, segment, and analyze experiences using Appcues data. Pricing is on request; a free trial requires no credit card.
Flook
Flook is user onboarding software for creating tours, tooltips, banners, popups, and other guidance inside a product without code. Users install its Chrome extension, select elements in a live product interface, compose content, and publish. Tours can guide users through product flows and branch according to user role, plan, or trigger event. Other listed patterns include advanced tooltips, highlights, popups, and modals. Built-in analytics show completion rates, drop-off steps, and click-through for each flow. Widgets can be themed with fonts, colours, borders, timing, and animation. Flook says the software loads asynchronously and has been tested under 12 KB gzipped. The Free plan costs nothing and includes features from paid plans, but widgets are watermarked. Pro costs $39 a month and includes all widget types and custom branding. Growth costs $79 a month and adds analytics, segmentation, and priority support. Lifetime costs 75.00 USD once and includes Pro features, project management, and premium support; it is listed as available for early adopters. Checklists and keyboard-driven terminals are described as coming soon, not current patterns.